9/11 Pager Messages

jhang|Hi all, due to the terrorist events occuring in multiple places in the US, I would like everyone to stay and work from home today. If you have any questions please call me @ 408-888-6098. Thank you. -James

jhang|Hi all, due to the terrorist events occuring in multiple places in the US, I would like everyone to stay and work from home today. If you have any quest

ions please call me @ 408-888-6098. Thank you. -James

jhang|Please attend the specially-scheduled meeting at 12pm today. Dial-in: 888-527-4180, id#666888 than

k you. -James

jhang|Please attend the specially-scheduled meeting at 12pm today. Dial-in: 888-527-4180, id#666888 thank you. -James

Mike Heshmati|Fwd: ET Alert - 1 - SJ- PH-LIVE - WW-ESPE - B827768 - GOLDMAN SACHS & COMPANY | >Date: Tue, 11 Sep 2001 11:30:14 -0700 (PDT) >From: "clarify@cisco.com" <clarify@cisco.com> >To: vt-goldman@cisco.com >Subject: ET Alert - 1 -1/3

- SJ- PH-LIVE - WW-ESPE - B827768 - GOLDMAN SACHS & >COMPANY > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-goldman) handling GOLDMAN SACHS & COMPANY) > >Priority 1 case B827768 has been dispatched by -2/3

nlanders of the GCC-JAX >team to the WW-ESPE queue. The customer chose an inquiry method of SJ- >PH-LIVE. > >To view the case on CCO go to: >http://cco/cgi-bin/front.x/ca|640 -3/3

Poonam Thani||Hi Mary/Mike, I just spoke to the copy center folks and they can print 20 copies by Thurs. 11am if we send all docs to them latest by 3pm today. Pls. expedite if you have anything to be printed - send it to me soon. -1/2

Thanks, -Pam|242 -2/2

Mike Heshmati|Fwd: ET Alert - 2 - SJ- PH-LIVE - WW-HARDWARE - B814978 - SABRE GROUP | >Date: Tue, 11 Sep 2001 11:39:39 -0700 (PDT) >From: "clarify@cisco.com" <clarify@cisco.com> >To: vt-sabre@cisco.com >Subject: ET Alert - 2 - SJ- -1/3

PH-LIVE - WW-HARDWARE - B814978 - SABRE GROUP > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-sabre) handling SABRE GROUP) > >Priority 2 case B814978 has been dispatched by manderse of the GCC-SLC -2/3

>team to the WW-HARDWARE queue. The customer chose an inquiry method of >SJ- PH-LIVE. > >To view the case on CCO go to: >http://cco/cgi-bin/front.x/case_tools/query.cgi?case=B8149|640 -3/3

Mike Heshmati|Fwd: ET Alert - 1 - SJ- PH-LIVE - WW-HARDWARE - B827967 - AMERICAN AIRLINES CORPORATION |

>Date: Tue, 11 Sep 2001 12:28:19 -0700 (PDT) >From: "clarify@cisco.com" <clarify@cisco.com> >To: vt-sabre@cisco.com >Subject: ET -1/3

Alert - 1 - SJ- PH-LIVE - WW-HARDWARE - B827967 - AMERICAN >AIRLINES CORPORATION > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-sabre) handling AMERICAN AIRLINES CORPORATION) > >Priori

ty 1 case -2/3

B827967 has been dispatched by cglick of the GCC-SLC team >to the WW-HARDWARE queue. The customer chose an inquiry method of SJ- >PH-LIVE. > >To view the case on CCO go to: >http:|640 -3/3

mcolbert|Mike, please call me asap. I need case

# B828105 escalated to a P2. Thanks, 720-875-3013

Mike Heshmati|Fwd: ET Alert - 1 - SJ- PH-LIVE -SLC-CD/IPTV - B828105 - AMERICAN FAMILY INSURANCE GROUP | >Date: Tue, 11 Sep 2001 13:29:25 -0700 (PDT) >From: "clarify@cisco.com" <clarify@cisco.com> >To: vt-afi@cisco.com >Subject: ET -1/3

Alert - 1 - SJ- PH-LIVE -SLC-CD/IPTV - B828105 - AMERICAN >FAMILY INSURANCE GROUP > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-afi) handling AMERICAN FAMILY INSURANCE GROUP) > >Priority 1 case -2/3

B828105 has been dispatched by bcanabe of the GCC-SLC team >to the SLC-CD/IPTV queue. The customer chose an inquiry method of SJ- PH-LIVE. > >To view the case on CCO go to: >http:|640 -3/3

jacooke|Check your email.

mcolbert|mike, case has a new owner. guy is in slc but has a low badge number. maybe we'll be okay, wendell is about to conference me on with this guy.

mgoldswo| AFI has a P1 case not picked up B828105. Sallyanne found it. Mag

Poonam Thani||Mike, pls. email me the docs you have asap, I need to email it to the copy center now. They will not be able to give us the printouts if we send it to them after 3pm today....-Pam|193

Mike Heshmati|Fwd: ET Alert - 2 - SJ- PH-Call Back - WW-HARDWARE - B828541 - MERRILL LYNCH | >Date: Tue, 11 Sep 2001 17:03:42 -0700 (PDT) >From: "clarify@cisco.com" <clarify@cisco.com> >To: vt-merrill@cisco.com >Subject: ET Alert - 2 -1/3

- SJ- PH-Call Back - WW-HARDWARE - B828541 - >MERRILL LYNCH > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-merrill) handling MERRILL LYNCH) > >Priority 2 case B828541 has been dispatched by edsantia -2/3

of the GCC-SLC >team to the WW-HARDWARE queue. The customer chose an inquiry method of >SJ- PH-Call Back. > >To view the case on CCO go to: >http://cco/cgi-bin/front.x/case_|640 -3/3

Mike Heshmati|Fwd: ET Alert - 1 - SJ- PH-Call Back - WW-HARDWARE - B828541 - MERRILL LYNCH | >Date: Tue, 11 Sep 2001 17:09:07 -0700 (PDT) >From: " "2001-09-11

clarify@cisco.com" <clarify@cisco.com> >To: vt-merrill@cisco.com >Subject: ET Alert - 1 -1/3

- SJ- PH-Call Back - WW-HARDWARE - B828541 - >MERRILL LYNCH > >(This Enhanced TAC dispatch alert is being delivered to the virtual team >(vt-merrill) handling MERRILL LYNCH) > >Priority 1 case B828541 has been dispatched by edsantia -2/3

of the GCC-SLC >team to the WW-HARDWARE queue. The customer chose an inquiry method of >SJ- PH-Call Back. > >To view the case on CCO go to: >http://cco/cgi-bin/front.x/case_|640 -3/3