9/11 Pager Messages
2001-09-11
12:16:19
Arch
[1029834]
C
ALPHA
(13)Offered 560, Handled 560, Accessibility 100%, SLA 99.64%, ASA 4, Outbound 213. A
2001-09-11
12:16:21
Arch
[1029834]
C
ALPHA
(14)CCENT. JR
2001-09-11
12:24:05
Arch
[1029834]
C
ALPHA
(15)14-CALLS OFFERED: 1500, CALLS HANDLED: 1491, OUTBOUND CALLS MADE: 419, ACCESSIBILI
2001-09-11
12:24:07
Arch
[1029834]
C
ALPHA
TY: 99.39. ASA:4, SERVICE LEVEL: 86, SPANSISH ASA: 0, RMH THUNDERBAY.
2001-09-11
17:54:07
Arch
[1029834]
C
ALPHA
(16)OFFERED 1486 HANDLED 1486 ACC 100% ASA 4 SLA 99.33% OUT 264 ACCENT JLA
2001-09-11
18:29:39
Arch
[1029834]
C
ALPHA
(17)15-CALLS OFFERRED 3994, CALLS HANDLED 3957, OB CALLS MADE 821, ACCESSIBILITY 99.06
2001-09-11
18:29:41
Arch
[1029834]
C
ALPHA
%, ASA 3 SECONDS, SPANISH ASA 0, SERVICE LEVEL 88%, RMH THUNDER BAY.
2001-09-11
22:49:22
Arch
[1029834]
C
ALPHA
(18)OFFERED 2097 HANDLED 2097 ACC 100% ASA 4 SLA 99.42 OUT 265 ACCENT JLA
2001-09-11
23:25:04
Arch
[1029834]
C
ALPHA
(19)16-CALLS OFFERED 6152. CALLS HANDLED 6070. OB CALLS MADE 0. ACCESSABILITY 98.63. ASA 5 SECONDS. SERVICE LEVEL 83. SPANISH ASA 0. RMH THUNDERBAY.