9/11 Pager Messages

|ILS: Case Create #B826039 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B826039 Event: Case Create #B826039, Priority 3 Event Time: 11 September 2001 01:05:51 Title: *ANS*CLARIFICATION OF -1/3

VWIC-2MFT-E1-DI CARD - LINE TERMINATION Site: DOW CHEMICAL USA * Contact: RONALD STOKKEL * Phone/Email: +31 (0)6-22478771 / rstokkel@thrupoint.net * Contract: 1348270 Case Owner: EPAYNE @ X ILS Subscription Information: * Subscriber: -2/3

roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12940 * Recipients: roylong@epage.cisco.com * Send e-mails |640 -3/3

|ILS: Case Close #B826039 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B826039 Event: Case Close #B826039, Priority 3 Event Time: 11 September 2

001 01:06:34 Title: *ANS*CLARIFICATION OF -1/3

VWIC-2MFT-E1-DI CARD - LINE TERMINATION Site: DOW CHEMICAL USA * Contact: RONALD STOKKEL * Phone/Email: +31 (0)6-22478771 / rstokkel@thrupoint.net * Contract: 1348270 Case Owner: EPAYNE @ X ILS Subscription Information: * Subscriber: -2/3

roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12940 * Recipients: roylong@epage.cisco.com * Send e-mails Al|640 -3/3

|ILS: Case Close #B826039 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B826039 Event: Case Close #B826039, Priority 3 Event Time: 11 September 2001 01:06:34 Title: *ANS*CLARIFICATION OF -1/3

VWIC-2MFT-E1-DI CARD - LINE TERMINATION Site: DOW CHEMICAL USA * Contact: RONALD STOKKEL * Phone/Email: +31 (0)6-22478771 / rstokkel@thrupoint.net * Contract: 1348270 Case Owner: EPAYNE @ X ILS Subscription Information: * Subscriber: -2/3

roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Contract ID: 1348270 * Recipients: roylong@epage.cisco.com * Send e-mails|640 -3/3

|ILS: Case Create #B826039 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B826039 Event: Case Create #B826039, Priority 3 Event Time: 11 September 2001 01:05:51 Title: *ANS*CLARIFICATION OF -1/3

VWIC-2MFT-E1-DI CARD - LINE TERMINATION Site: DOW CHEMICAL USA * Contact: RONALD STOKKEL * Phone/Email: +31 (0)6-22478771 / rstokkel@thrupoint.net * Contract: 1348270 Case Owner: EPAYNE @ X ILS Subscription Information: * Subscriber: -2/3

roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Contract ID: 1348270 * Recipients: roylong@epage.cisco.com * Send e-mai|640 -3/3

kdelair| I talked to Anne, she is fine but understandably frazzled.

kdelair|Team, I am going to an emergency managers meeting in Stanford, Woodland. Please page me if needed or call my cell 522-4953. Thank

s!

kdelair|Team, I am going to an emergency managers meeting in Stanford, Woo

dland. Please page me if needed or call my cell 522-4953. Thanks!

kdelair|Short meeting in Lake Norman now. Thanks.

|ILS: Case Create #B827172 for FLEET SERVICES CORPORATION, contract 1021479, P3 |This is an ILS summary notification for case B827172 Event: Case Create #B827172, Priority 3 Event Time: 11 September 2001 07:59:00 Title: *ANS*ESPE: -1/3

CS1150 FAILS POST. (HARDWARE::HARDWARE FAILURE, NEED REPLACEMENT #B19 Site: FLEET SERVICES CORPORATION * Contact: JOEL SAUNDERS * Phone/Email: 518 447 4102 / joel_l_saunders@fleet.com * Contract: 1021479 Case Owner: TACDOCS @ X ILS -2/3

Subscription Information: * Subscriber: roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12550 * Recipients: ro|640 -3/3

kdelair|Meeting in Lake Norman now. Thank you!

kdelair|Last meeting for entire team now. Tx!

|ILS: Case Create #B828642 for FLEET BANK, contract 1086507, P3 |This is an ILS summary notification for case B828642 Event: Case Create #B828642, Priority 3 Event Time: 11 September 2001 18:14:52 Title: *ANS*ESPE: UNDERSTANDING AND -1/3

TROUBLESHOOTING ERRORS AND ALARMS (WAN SWITCHING (I Site: FLEET BANK * Contact: JOE DIFIORE * Phone/Email: 518 447 4423 OPT 2 / joseph_a_difiore@fleet.com * Contract: 1086507 Case Owner: TACDOCS @ X ILS Subscription Information: * -2/3

Subscriber: roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12550 * Recipients: roylong@epage.cisco.com * Sen|640 -3/3

|ILS: Case Create #B828644 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B828644 Event: Case Create #B828644, Priority 3 Event Time: 11 September 2001 18:13:24 Title: *ANS*ESPE: AUBURN HILLS: -1/3

CALL MANAGER, ACTIVE DIRECTORY PLUG-IN: INSTALLATION AS Site: DOW CHEMICAL USA * Contact: DAVE CRONBERGER * Phone/Email: 248 455 1681 / DCRONBER@CISCO.COM * Contract: 1348270 Case Owner: WANGA @ +612 8448 7099 ILS Subscription -2/3

Information: * Subscriber: roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12940 * Recipients: roylong@epage.ci|640 -3/3

|ILS: Case Create #B828644 for DOW CHEMICAL USA, contract 1348270, P3 |This is an ILS summary notification for case B828644 Event: Case Create #B828644, Priority 3 Event Time: 11 September 2001 18:13:24 Title: *ANS*ESPE: AUBURN

HILLS: -1/3

CALL MANAGER, ACTIVE DIRECTORY PLUG-IN: INSTALLATION AS Site: DOW CHEMICAL USA * Contact: DAVE CRONBERGER * Phone/Email: 248 455 1681 / DCRONBER@CISCO.COM * Contract: 1348270 Case Owner: WANGA @ +612 8448 7099 ILS Subscription -2/3

Information: * Subscriber: roylong@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Contract ID: 1348270 * Recipients: roylong@epage|640 -3/3