9/11 Pager Messages
2001-09-11
09:40:06
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ALPHA
|ERP-P1 NOTICE #4243807 |SJPROD down. ERP production db unable to accept new connections and impacting access to Sta
2001-09-11
09:40:08
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ALPHA
tus Agent. Support escalation in progress. OUTAGE START: 11 Sep 6:33 PT NO ETU. Ops 408.527.0007 |213
2001-09-11
10:08:14
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ALPHA
|ERP-P1 UPDATE/CLOSE PENDING #4243807 |SJPROD db instance on host high was hung and is now up. ERP production db is now able to accept new connections. Status Agent is also available. ERP_dba's restar
2001-09-11
10:08:16
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ALPHA
ted instance to restore service. -1/2
2001-09-11
10:08:31
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OUTAGE START: 11 Sep 6:33 PT END: 11 Sep 7:00 PT Ops 408.527.0007 |299 -2/2
2001-09-11
11:05:32
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portocar|Due to recent events I have cancelled all meetings/ one on one's today.
2001-09-11
11:06:13
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ALPHA
Y!||Sco Broaden your world
2001-09-11
11:06:15
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ALPHA
. Smooth away your differences. Bond and advance together. Astrology|94
2001-09-11
14:30:20
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ALPHA
|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169
2001-09-11
15:10:08
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ALPHA
|P1 CLOSE PENDING #4244617 |CCEWP a
2001-09-11
15:10:10
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ALPHA
vailable on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205
2001-09-11
15:40:53
Arch
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ALPHA
|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220
2001-09-11
17:12:04
Arch
[1051823]
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ALPHA
|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |
2001-09-11
17:12:06
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ALPHA
208
2001-09-11
18:46:35
Arch
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ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220
2001-09-11
20:19:27
Arch
[1051823]
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ALPHA
|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting application - in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-0007
2001-09-11
21:33:49
Arch
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ALPHA
|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA's c
2001-09-11
21:33:51
Arch
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ALPHA
ustomer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229
2001-09-11
22:18:06
Arch
[1051823]
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ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
23:32:22
Arch
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ALPHA
|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218