9/11 Pager Messages
2001-09-11
05:03:36
Arch
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|ILS: Case Create,B826163,P3,Title:CSCO: SQL SERVER DATABASE CSCO_SIDEA IS OUT OF SPACE. ,Owner:VKRUIK,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A125961603-S80851|199
2001-09-11
06:27:06
Arch
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B
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|NETWORK-P1 NOTICE #4243506 |Mexicocity-gw is down impacting mexico city feild sales office call managers. Minimum business impact due to time of day. Support is investigating. OUTAGE START: 11 Sep 03:14 PT NO ETU. Ops 408-527-0007 |232
2001-09-11
06:55:05
Arch
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B
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|NETWORK-P1 UPDATE #4243506 |Mexicocity-gw is down impacting FSO call managers. No impact due to time of day. Support investigating power outage. Next update at 05:30 PT. OUTAGE START: 11 Sep 03:14 PT NO ETU. Ops 408-527-0007 |226
2001-09-11
07:31:26
Arch
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B
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|NETWORK-P1 CLOSE PENDING #4243506
2001-09-11
07:31:28
Arch
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B
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|Mexicocity-gw and FSO call managers are up. No impact due to time of day. Service was restored once power came up. OUTAGE START: 11 Sep 03:14 PT END: 11 Sep 04:25 PT Ops 408-527-0007 |219
2001-09-11
09:00:07
Arch
[1052294]
B
ALPHA
|ILS: Case Close,B819990,P3,Title:CSCO : DEVICE PG10 DISCONNECTED. ,Owner:YBOELEN,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A125978280-S80851|178
2001-09-11
13:29:05
Arch
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B
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|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |205
2001-09-11
14:04:55
Arch
[1052294]
B
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|ILS: Case Create,B827661,P3,Title:SIDE B LGR PROCESS DOWN. ,Owner:DWIGHTB,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A126005432-S80851|171
2001-09-11
14:09:18
Arch
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B
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bnilson|
2001-09-11
14:09:20
Arch
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B
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No Caps call today. thanks
2001-09-11
14:22:16
Arch
[1052294]
B
ALPHA
|NETWORK-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing in
2001-09-11
14:22:18
Arch
[1052294]
B
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termittent network availability. SJ LAN support investigating issues with Code Red filters being removed. OUTAGE START: 11 Sep -1/2
2001-09-11
14:22:20
Arch
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B
ALPHA
11:05 PT NO ETU. Ops 408.527.0007 |268 -2/2
2001-09-11
14:24:57
Arch
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B
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|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues with Code Red filters. OUTAGE S
2001-09-11
14:24:59
Arch
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B
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TART: 11 Sep -1/2
2001-09-11
14:25:01
Arch
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B
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11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:34:16
Arch
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B
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next update at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233
2001-09-11
14:42:05
Arch
[1052294]
B
ALPHA
|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Se
2001-09-11
14:42:06
Arch
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B
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p 11:05 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
14:50:23
Arch
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B
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|NETWORK-P1 UPDATE #4244564 |Site 4 network
2001-09-11
14:50:25
Arch
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B
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service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |217
2001-09-11
15:19:16
Arch
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B
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrad
2001-09-11
15:19:18
Arch
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B
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ing code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |224
2001-09-11
15:28:02
Arch
[1052294]
B
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|NETWORK-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |226
2001-09-11
15:36:55
Arch
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B
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|NETWORK-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30
2001-09-11
15:36:57
Arch
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PT Ops 408.527.0007 |233
2001-09-11
15:37:36
Arch
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B
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|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stab
2001-09-11
15:37:38
Arch
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B
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ilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:50:29
Arch
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B
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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:50:30
Arch
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B
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|NETWORK-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |207
2001-09-11
16:03:02
Arch
[1052294]
B
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:3
2001-09-11
16:03:04
Arch
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0 PT NO ETU. Ops 408. -1/2
2001-09-11
16:03:06
Arch
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527.0007 |242 -2/2
2001-09-11
16:03:08
Arch
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|NETWORK-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2
2001-09-11
16:03:10
Arch
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B
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527.0007 |244 -2/2
2001-09-11
16:16:57
Arch
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|NETWORK-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:16:59
Arch
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B
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13:10 PT Ops 408.527.0007 |260 -2/2
2001-09-11
16:29:41
Arch
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|V
2001-09-11
16:29:43
Arch
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B
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OICE-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:29:45
Arch
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B
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13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
17:10:47
Arch
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B
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|Steven, here is your weather forecast for Pompano Beach, FL |Steven's Weather for 9/11/2001 <!-- ad.doubleclick.net/jump/N1110.Ford.site/B33714.17;sz=300x250;ord=__QUERY__? --> <A target="_top" HREF="http://w
2001-09-11
17:10:49
Arch
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ww.weather. -1/3
2001-09-11
17:11:21
Arch
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com/RealMedia/ads/click_lx.ads/email.weather.com/email/us/fl/528/pompano_beach/21544/Sponsor/Ford_Customer_service_0901_30/ford_300x250_0907.html/643832336162
2001-09-11
17:11:23
Arch
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37333362396537633330?2001.09.11.21.03.56"> <IMG SRC="http://ad.doubleclick. -2/3
2001-09-11
17:11:30
Arch
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B
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net/ad/N1110.Ford.site/B33714.17;sz=300x250;ord=2001.09.11.21.03.56?" BORDER=0 WIDTH=300 HEIGHT=250 ALT="Click Here!"></A> - Your Local Forecast for Pompano Beach, FL ================= De|640 -3/3
2001-09-11
18:44:33
Arch
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B
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
23:26:22
Arch
[1052294]
B
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jzimmer|Steve, pls call Ops 408 527 0007 re: desperate for help with TRC problem | Jeff/Ops
2001-09-12
00:40:31
Arch
[1052294]
B
ALPHA
|ILS: Case Create,B828880,P3,Title:GEOCSCORTRA DEVICE PG16 HAS NOT COMMUNICATED WITH THIS SIDE,Owner:GHWANG,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A126044671-S80851|204
2001-09-12
01:39:50
Arch
[1052294]
B
ALPHA
roconnor|ICM grid Alarm::PG16 not Connecting to RouterA. WAN issue? Cisco ticket B828880. Rory. 612 8448 7655