9/11 Pager Messages

2001-09-11
11:41:21
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ALPHA
Problem 02111567 Sev2 UTSP-AGY-HRDWRE NIGHBERT, JOE 0438
2001-09-11
11:41:23
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2 1-770-977-1300 user AOA's won't print anything out.
2001-09-11
12:44:11
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ALPHA
Problem 02111787 Sev2 UTSP-AGY-HRDWRE BUMGARDNER, JANET G 06583 1-804-270-0406 Customer is unable to connect to the CITRIX server.
2001-09-11
12:51:13
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ALPHA
Problem 02111845 Sev2 UTSP-AGY-HRDWRE PRESNAL, EDWIN 05045 1-317-257-7665 user was disconnected from the Citirix Server and can't get back in. Sandy Presnal
2001-09-11
14:17:46
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ALPHA
Problem 02115335 Sev2 UTSP-AGY-HRDWRE HAFFLEY, RON 07
2001-09-11
14:17:48
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445 1-570-748-2926 Primary Customer Contact: Chris Haffley
2001-09-11
14:22:31
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Problem 02115371 Sev1 UTSP-AGY-HRDWRE ODUM, ROBERT W. 04883 1-540-646-8463 Agents Name:Robert Odum
2001-09-11
14:59:19
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ALPHA
Problem ID 02115371 Sev1 UTSP-AGY-HRDWRE Missed Response SLA. ODUM, ROBERT W. 04883 1-540-646-8463
2001-09-11
15:14:04
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Problem 02115530 Sev1 UTSP-AGY-HRDWRE ASCOTT, FRANK 08428 1-919-489-3737 She released a policy and they are calling from the raleigh office and they can't see it. 61bp8726953001. Commercial policy.
2001-09-11
15:17:31
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ALPHA
Problem 02115554 Sev1 UTSP-AGY-HRDWRE DOUGLAS, MICHAEL 04701 1-317-398-9645 Agents Name:Michael Douglas
2001-09-11
15:17:48
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Problem 02115559 Sev2 UTSP-AGY-HRDWRE SOPHER, DOUGLAS 07829 1-330-339-4700 Contact is Tracy-330-339-4700-There is a print job that will not delete from the Que-Please investigate-Agent had already deleted 188 doc's from the p
2001-09-11
15:29:12
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ALPHA
Problem 02115546 Sev2 UTSP-AGY-HRDWRE GREAT LAKES DIS, 05915 1-630-795-2005 Agents Name: Victoria Nygren
2001-09-11
15:42:38
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ALPHA
Problem 02113163 Sev2 UTSP-AGY-HRDWRE LAWSON, KEN B. 07825 1-919-846-2090 com port
2001-09-11
15:49:14
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Problem ID 02115554 Sev1 UTSP-AGY-HRDWRE Missed Response SLA. DOUGLAS, MICHAEL 04701 1-317-398-9645
2001-09-11
15:49:31
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Problem ID 02115530 Sev1 UTSP-AGY-HRDWRE Missed Response SLA. ASCOTT, FRANK 08428 1-919-489-3737
2001-09-11
16:08:45
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ALPHA
Problem 02115712 Sev2 UTSP-AGY-HRDWRE VARONE, MARTY 07374 1-410-287-3344 Customer goes into Lotus Notes and tries to do Attachments Gets the message unable to load the converstion. Customer has had this problem since the co
2001-09-11
16:11:44
Arch
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ALPHA
Problem 02115720 Sev2 UTSP-AGY-HRDWRE BURNETT, BOBBY 04423 1-434-836-1831 Donna says that she is unable to print from her workstation. She does not get an error message but nothing that she sends comes out on the printer eit