9/11 Pager Messages

1968237@skytel.c|Mike Doug here. r u watching breaking news about plane crashing into wtc ny?

UNKNOWN@skytel.c|New CSC/Code1: Potential Market Impact, Crisis Manager Mark Barnhart, Customer Conference Bridge number is 4-5488 or 866-581-1150, id:9111. (HJH 09:02)

UNKNOWN@skytel.c|New-CSC/7777: Due to plane crash at the World Trade Center in New York, New York Order room and

OTC have evacuated 200 Liberty. Market Open has been delayed. Updates to follow. (HJH 09:17)

UNKNOWN@skytel.c|#tbd-1H-WTC NYC Outage: Would one member of all sites, please join the bridge at 1-877-358-8394, ID: 830907? P.Rolanti

UNKNOWN@skytel.c|#tbd-1H-WTC NYC Disaster: Due to two separate plane crashes into the WTC in NYC, 200 Liberty has been evacuated, to Winter Garden, 6-8 people from NFS are going to COMDISCO, NYSE and NYMEX are closed, NASDAQ has a 10AM ET de

UNKNOWN@skytel.c|Upd-CSC/7777: NY Update. Due to the disaster in New York, the NYSE will be closed today. Updates to follow. (HJH 09:44)

UNKNOWN@skytel.c|New-DCOLTS/IC SYSCO: Tkt 4221154 Sev-1L IC #451 in Austin, TX is experiencing an interruption in service as of 10:21 due to a power issue. Next update change of status.

(DCO/PJT)

UNKNOWN@skytel.c|Upd-CSC/7777: NY update: Nasdaq, AMEX, NYSE, Options, and US Treasury are closed for the day. Toronto and London markets remain open. Updates to follow. (KR

C 10:40)

UNKNOWN@skytel.c|IOC: TKT 4221367: SEV 1M: FIRSCO: 401K: WIRELESS NETBENEFITS: NETBENEFITS LOGIN IS NOW AVAILABLE. EMERGENCY CHANGE AND REBOOT TO VERITAS SERVERS DUE TO MARKET BEING CLOSED TODAY. CUST IMPACT 11:25-11:40. NO

FURTHER UPDATES.

UNKNOWN@skytel.c|Update-MAXXESS ONLY/DCOUTS: Tkt# 4221488 Sev-2 GNOC placed Marlborough on DBU, all NAPS switched to Marlborough. Dow Jones available as of 14:40. GNOC, MDSSUP continue investigation. No further updates. (DCO/JP

M)

UNKNOWN@skytel.c|Mike, pls page out what the Meeting ID is for the Customer Bridge? Tx, Suzanne

UNKNOWN@skytel.c|IOC: TKT 4221980: SEV 1M: ACCOUNT AGGREGATION: FULL VIEW IS UNAVAILABLE ACROSS ALL SITES. ISS

UE HAS BEEN ESCULATED TO TPV. UPDATES TO FOLLOW. JG/IOC

1968237@skytel.c|Mike good luck. all set here. dj

UNKNOWN@skytel.c|The 5pm update for NYC has been re-scheduled for 6:30pm ET tonight because will have more information available on market conditions and from NFS. The bridge at 6:30pm will be 1-877-358-8394, ID: 830907. Tx, Paul Rolanti

UNKNOWN@skytel.c|IOC: TKT 4221980: SEV 1M :*UPDATE* ACCOUNT AGGREGATION: ISSUE WITH FULL VIEW HAS CLEARED. ROOT CAUSE DETEREMINED TO BE A FIREWALL ISSUE

AT YODLEE. CUST IMPACT:15:16-16:43. NO FURTHER UPDATES. JG/IOC

UNKNOWN@skytel.c|Upd-CSC/7777: At approximately 17:45 ET, we will provide an update on which systems will be running this evening (and which will not). For updates, please join the customer bridge at 4-5488 or 866-581-1150 ID 9111.(FCM 17:40

8880320@skytel.c|they are killn me. y are we giving numbers? JeffC 888-0320

UNKNOWN@skytel.c|Upd-CSC/7777: American stock markets will be closed tomorrow. Customer bridge will have limited ports due to national impact of WTC/DC crashes. If you need update & can't join bridge, please try after few minutes. Next Quad

UNKNOWN@skytel.c|NYC Update: As of 20:00, 158 seats built in MMK with the NFS image or the CCP image; there will be 520 PCs built by Monday. Ralph Perdomo & COMDISCO are building out 214 desktops in Carlstadt, NJ. Our IS staff will be onsite

UNKNOWN@skytel.c|New-CSC/7777: A change tkt has been installed which will prevent entry of market orders via retail electronic channels including Web, Fox+, Wireless & FAST. Reps have been informed of this change. Update at change of status.

UNKNOWN@skytel.c|Upd-CSC/7777: NY Update. No change in status at this time. Next page will go out at change of status or 7am ET. Anyone looking for updates please call customer bridge at 4-5488 or (866) 581-1150 ID#

9111. (FCM 21:12)

UNKNOWN@skytel.c|GNOC/FYI/SEV1L/PACE//LOCATION:NEW YORK/FYI:PER JIM DAVIS, 14 FRAME RELAY SITES DOWN IN NYC, DUE TO CRISIS IN AREA. VENDORS ADVISES THAT IT WOULD BE AT LEASE 48 HOURS BEFORE THEY CAN SAFELY ADDRESS THE OUTAGES. ./SENT BY:TOM(