9/11 Pager Messages

(4)16:ABS: Tkt:5002927, Sev:2, Opened, Sname:PGNT, PL#:313721001, Contact:JASON @ 9084323751 Note:*SITE DWN* PWR VRFD/NO ALMRS/NO EQ CHNGS/DMRC EXTENDED/DBU NOT AVAIL/O K 2 TEST INTRUSIVE/DATA TRAN ONLY/EQPT:C

OAM/

(5)17:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS

CURRENTLY NO IMPACT TO

(6)17: THE FACILITY.

(7)18:ABS: Tkt:4878703, Sev:2, Opened, Sname:ASIN, CIS Id:800120232, Contact:TERRY KELLY/CUST @ 2147637089 Note:CKT DWN/PWR VRFD/OK TO TST/NO CHNG/NO ALRM//JCOGBILL/SMC/1095

(8)19:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(9)19: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(10)20:ABS: EMMC INITIAL: EMMC WIL

L BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(11)21:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL

ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(12)21:AGON

(13)22:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing c

ongestion on their trunks. 1/2

(14)23:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(15)24:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(16)25:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(17)26:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(18)27:ABS: Tkt:4931434, Sev:2, Opened, Sname:ASIN, CIS Id:800120232, Contact:BRIDGETT/CUST @ 2147637460 Note:CKT DOWN/NO ALMS/NO CHGS/OK TO TEST. INDIE/4491

(19)28:ABS: Tkt:4916086, Sev:2, Opened, Sname:TRNR, CIS Id:13113284, Contact:ISMAEL DIEGO @ 2149159600 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x4b1da84|dallas-pilot.turner.com_9.36|DLCI_Port|0x1040a|

(20)29:ABS: Tkt:4728341, Sev:1, Opened, Sname:BRCM, CIS Id:13097457, Contact:LISA LESTER @ 2147657225 Note:NETWORK OUTAGE... RELATED TO DISASTER IN NEW YORK

(21)30:ABS: Tkt:4975253, Sev:6, Opened, Sname:TRNR, CIS Id:436209360, Contact:ISMAEL DIEGO @ 2149159701 Note:UNCLEARABLE ALARM ON DLCI 36 TO WOODCLIFF

(22)31:ABS:

(23)32:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. N

EWS HOLDING 306 TKTS

(24)32:.

(25)33:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(26)34:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(27)34:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(28)35:ABS: