9/11 Pager Messages

(13)33:ABS: Tkt:4459021, Sev:3, Opened, Sname:NRSF, CIS Id:430677034, Contact:HELPDESK @ 8174629081 Note:PSN2 Element Bouncing: EM RILTCASPBBU FRUNI 8322 LMI $ Proactive Ticket Created By Nexus.

(14)34:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY

HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

(15)34: THE FACILITY.

(16)35:ABS: Tkt:5003362, Sev:2, Opened, Sname:NRSF, CIS Id:404703033, Contact:KERRY L/CUST @ 2146424018 Note:REMTW DWN/PER VERFD/OK TO TEST/NO CHG/NO ALRMS/NO X DMARCS/RON/SMC

(17)36:ABS: Tkt:5003678, Sev:3, Opened, Sname:NRSF, CIS Id:430677034, Contact:HELPDESK @ 8174629081 Note:PSN2 Element Bouncing: EM RILTCASPBBU

FRUNI 8322 LMI $ Proactive Ticket Created By Nexus.

(18)37:ABS: Peers, Please have reps start taking SMC North calls, their phone system is out..Need more Reps on Government phones. Thx Renee cc: Managers

(19)38:ABS: All, SMC-South is now taking SMC-North's calls

until further notice. Please ensure we have the phones manned until notification advising North is taking calls again. We are exp problems calling out in the South due to capacity. Please

(20)38:have reps continue t o try calls until connection is made. Bonita x4453

(21)39:ABS: Peers, we need to have a team of reps that will works the norths tickets. All workable tickets should be placed in territory F^ and those are the tickets we should focus on managing here in the south until further notice. If you have

(22)39:any questions please call me. Bonita x4453

(23)40:ABS: Tkt:5003889, Sev:2, Opened, Sname:KEEB, CIS Id:152368163, Contact:KEEBLER @ 6307822877 Note:PSN2 Element Down: EM SPFDMATABBM FR

UNI 7323 LMI $ Proactive Ticket Created by Nexus.

(24)41:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPO

RTING WIDE-SPREAD

(25)41: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(26)42:ABS: Tkt:5003956, Sev:2, Opened, Sname:GPCO, CIS Id:490604625, Contact:ROBIN/CUST @ 3033788921 Note:CKT DOWN/PWR VERF/NO DBU/OK TO TEST/NO ALARMS/NO CHANGES/UNK EXT DEMAR /LGOSS/SMC/4479

(27)43:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING T

O (EVN6).

(28)44:ABS: Tkt:5003994, Sev:2, Opened, Sname:KEEB, CIS Id:470212035, Contact:JEFF/NE1 @ 6307823302 Note:CKT DOWN REMOTE//PWR VERIFYD//NO ALARMS//NO CHNGS//YES-EX DMRC//NO DBU WRKNG//OK TO TEST//RONDA SMC4575

(29)45:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(30)45:AGON

(31)46:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experien

cing congestion on their trunks. 1/2

(32)47:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further update

s to follow as come available.

(1)48:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(2)49:ABS: Tkt:5004792, Sev:2, Open

ed, Sname:CMR, CIS Id:485341165, Contact:FRANK KORAN/CC @ 3303326066 Note:CKT DWN/ PWR VERF/ EQT REBOOTED/DATA/ OK TO TST/DWEST/SMC/4228

(3)50:ABS: 2/2 LDD network reporting 2,900,000 blocked cal

ls to present. Updates to follow as come available.

(4)51:ABS: Peers, North has there calls back. Please have the reps logg out. Thanks, Bonita x44

53

(5)52:ABS: Tkt:5003460, Sev:2, TIQ:135

min, Queue:PLTQ, Cust Name: GERBER CHILDRENSWEAR, INC

(6)53:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(7)54:ABS: Tkt:5004911, Sev:3, Opened, Sname:DANA, CIS Id:480960705, Contact:MARQUITA @ 4194822020 Note:CKT BOUNCING/PWER VER/OK TO TEST/DBU/NO CHG/ALARMS/XDEMARC NON

(8)55:ABS: Tkt:4938608, Sev:2, Opened, Sname:DANA, CIS Id:434470401, Contact:ANNA OR NE1/CUST @ 4194822020 Note:CKT DOWN/REMOTE SITE/POWER & CONNECTIONS VERIFIED AT SITE/NO ALARMS/NO CHANGES/X-DMARC UNKNOWN/NO DBU/DLCI ??/OK TO TEST..............

(9)55:.......

(10)56:ABS:

(11)57:ABS: Tkt:4931739, Sev:2, Opened, Sname:JLL, CIS Id:13100931, Contact:IBM/JLL HELP DESK @ 8003906920 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x190178f4|chicago-2.jll.com_2.34|DLCI_Port|0x1040a|

(12)58:ABS: Tkt:5005462, Sev:2, Opened, Sname:JLL, CIS Id:13100931, Contact:IBM/JLL HELP DESK @ 8003906920 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x19014538|new-york-53rd.jll.com|Rtr_Cisco|0x10009|

(13)59:ABS: Tkt:5005484, Sev:2, Opened, Sname:JLL, CIS Id:13100931, Contact:IBM/JLL HELP DESK @ 8003906920 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x19014017|new-york-battery-park.jll.com|Rtr_Cisco|0x10009|

(14)60:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. N

EWS HOLDING 306 TKTS

(15)60:.

(16)61:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS

TKT 2041302