9/11 Pager Messages

(19)05:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPA

CT TO

(20)05: THE FACILITY.

(21)06:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF T

HE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(22)06: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(23)07:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLEC

T ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(24)08:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE

CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(25)08:AGON

(26)FYI,Martha Stewart, Network Effecting Event, 5004427,Route for test/possible part of New York attacks, Scott, 80

0 669 8303

(27)09:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(28)10:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(29)11:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(30)12:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(31)13:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 Internationa

l DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(32)BEARCOM TKT#4728341 NEW YORK, NY NETWORK OUTAGE RELATED TO DISASTER IN NEW YORK. CUSTOMER NOTIFIED AND TKT ROUTED TO EVN6 QUEUE. MNSC/JAMES 800-669-8303

(1)FYI, AMMAN & Whitney, nyc,amman-whitney.com, tkt# 5005070, routed to mtoc, jason/mnsc, 800-669-8303

(2)75-I CAN'T MAKE IT TO WORK TONIGHT. I'M STILL NOT FEELING WELL. ALFRED AT 301-593-4226.

(3)FYI,Ladas-Parry,New-York,tkt#4892328,ticket in EVN6 que due to World Tr

ade Center incident,David/MNSC/800-669-8303

(4)14:ABS:

(5)PHOTONICA TKT#5005503 NEW YORK, NY NETWORK OUTAGE DUE TO DISASTER IN NEW YORK. UNABLE TO CONTACT CUSTOMER. TKT ROUTED TO EVN6 QUEUE. MNSC/JAMES 800-669-8303

(6)FYI, sia ip, new-york-ip.sia.com, 5005490, routed to evn6, jason/mnsc, 800-669-8303

(7)FYI, sia , new-york.sia.com, 5005483, routed to evn6, jason/mnsc, 800-669-8303

(8)15:ABS: EMM

C UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(9)15:.

(10)16:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 20

41302

(11)FYI MNS-Management Page DSOC customers a

ffected because of the New York Disaster are Storagetek, Advest, Fidelity, Estee Lauder, Circle, Ernest & Young and UPS. All 25 DS3s in New York are down. Jimmy Redd/DSOC 877-253-7916

(12)FYI dMANAGEMENT PAGE - NY SPRINT TCC HAS VERIFIED THAT ALL 25 DS3s FROM AT&T LOCAL TERMINATING AT NY WORLD TRADE CENTER ARE DOWN. WE ARE UNABLE ATT TO ACCURATELY DETERMINE EXACTLY HOW MANY DOWN DS3as AFFECT OUR CUST NTWKS. EARL 8005466770

(13)76-Operator Message Check: 33 Seconds

(14)17:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(15)17:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(16)18:ABS: