9/11 Pager Messages

(29)06:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

(30)06: THE FACILITY.

(31)07:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(32)07: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(1)08:ABS: Tkt:5003589, Sev:3, Opened, Sname:HARD, CIS Id:101687598, Contact:DON CAMPBELL,C @ 2529372800 Note:CUST TO TERM DIALING OFFNET GET DEAD AIR THEN F/B CDR 10:45AM EDT//TG6 75/SW 420/CALL CUST B4 TESTING/

(2)09:ABS: EMMC INITIAL: EMMC W

ILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(3)10:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDEN

TS IN BOTH NEW YORK CITY AND THE PENT

(4)10:AGON

(5)11:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(6)88-PLS KEEP ME POSTED TO ANY CHANGES THAT SPRINT MAY MAKE FOR THE CAPITAL GROUP OFC ON THE EAST COAST. CALL ME BACK @ 714-257-5047. BURT

(8)12:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(9)13:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(10)14:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(11)15:ABS: Tkt:4963900, Sev:2, Opened, Sname:PRAD, CIS Id:13079314, Contact:JEFF GARLO/CUST @ 8184816122 Note:CKT DWN//PWR VFD//NO EXTNDED DMRCS//AMBER ALRMS//OKAY TO TST//NO CHNGS TO EQUIPMNT OF SF

TWR ATRUSTY SMC 4658

(12)16:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's lease

d from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(14)17:ABS: Tkt:4905597, Sev:2, Opened, Sname:PRAD, CIS Id:13079314, Contact:NANCY @ 8184618222 Note:LINE DOWN/POWER VERF/OK TO TEST/NO REC CHANGE/NO DBU/NO ALARM/NO XDEMA RC///TONYA/SMC/4662

(15)18:ABS: Tkt:4918796, Sev:2, Opened, Sname:PRAD, CIS Id:13079314, Contact:NANCY/NE1 @ 8184618222 Note:LINE DOWN/POWER VERF/OK TO TEST/NO REC CHANGE/NO DBU/NO ALARM/NO XDEMA RC///TONYA/SMC/4662

(16)19:ABS: Tkt:4925893, Sev:2, Opened, Sname:PRAD, CIS Id:13079314, Contact:NANCY @ 8184618222 Note:LINE DOWN/POWER VERF/OK TO TEST/NO REC CHANGE/NO DBU/NO ALARM/NO XDEMA RC///TONYA/SMC/4662

(17)20:ABS:

(18)21:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(19)21:.

(20)22:ABS:

EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(21)23:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTI

NG TO ESTABLISH A PL

(22)23:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(23)24:ABS: