9/11 Pager Messages

(2)06:ABS: Tkt:5002860, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:JULIAN REYES @ 5252588000 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x641f8e8|mexico-city.storagetek.com|Rtr_Cisco|0x26000001|

(3)07:ABS: Tkt:5003587, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:DONALD WILDE @ 3176843656 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x64200d4|indianapolis.storagetek.com|Rtr_Cisco|0x26000001|

THERE IS CURRENTLY NO IMPACT TO

(5)08: THE FACILITY.

(6)09:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE RE

PORTING WIDE-SPREAD

(7)09: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(8)10:ABS: Tkt:4823618, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:HEATHER FRANCIS @ 2124160700 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM

. |MODEL|0x641f55f|new-york-reg-hub.storagetek.com_1|Gen_IF_Port|0x22000

(9)11:ABS: Tkt:4480719, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:HEATHER FRANCIS @ 2124160700 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x641f55e|new-york-reg-hub.storagetek.com|Rtr_Cisco

|0x10009|

(10)12:ABS: Tkt:4887059, Sev:1, Opened, Sname:STEK, CIS Id:192824783, Contact:HEATHER FRANCIS @ 2124160700 Note:**NEW-YORK-REG-HUB.STORAGETEK.COM**ROUTER IS DOWN DUE TO NATURAL DISASTER...ROUTING TO MREN 00

(11)13:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO G

ATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(12)14:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND

THE PENT

(13)14:AGON

(14)15:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(15)16:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(16)17:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congesti

on on their trunks. 1/2

(17)18:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(18)19:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(20)20:ABS: Tkt:4843974, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:DWIGHT FORREST @ 7708047384 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x641fd22|atlanta-

shared.storagetek.com|Rtr_Cisco|0x10009|

(21)21:ABS: Tkt:4796005, Sev:2, Opened, Sname:STEK, CIS Id:453260125, Contact:DWIGHT FORREST @ 7708047384 Note:***ATLANTA-SHARED.STORAGETEK.COM*** UNABLE TO TELNET/PING..ABLE TO DIA L IN..S0 IS DOWN/DOWN...SITE DOES NOT HAVE DBU...ROUTING TO MTOC

(22)21:FOR

(23)22:ABS: Tkt:5005352, Sev:2, Opened, Sname:STEK, CIS Id:13088620, Contact:DOUG SCHNER @ 9194813303 Note:**MORRISVILLE.STORAGETEK.COM** UNABLE TO TELNET/PING...CNSL MDM SHWS RNA...NOTIFIED SHERRY//STEK...SITE DOES NOT HAVE DBU...ROUTING TKT TO

(24)23:ABS:

(25)24:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(26)24:.

(27)25:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(28)26:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(29)26:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(30)27:ABS: