9/11 Pager Messages

Prior day Hospitality stats are WOC 4.2 and HOC 4.6.

tmcc@mail.sprint|Stats|8:33 AM AU Eng 0.82,AU Tot 0.82,NM 0.84,MD 2.22,MO 1.04,LB 0.74 113%,SF 0.91 90%,MN 0.74,NY 1,OH 0.92,FL 0.75,FRS ,,AZ 0.71

tmcc@mail.sprint|Stats|8:33 AM JAX21 100.0,JAX52 76.9,LNX21 92.0,LNX52

tmcc@mail.sprint|Stats|9:36 AM AU Eng 0.86,AU Tot 0.86,NM 0.75,MD 2.16,MO 0.86,LB 0.74 98%,SF 0.8 87%,MN 0.75,NY 0.88,OH 0.92,FL 0.74,FRS ,,AZ 0.71

tmcc@mail.sprint|Stats|9:36 AM JAX21 100.0,JAX52 76.9,LNX21 96.3,LNX52

ROC Event Initial SEV 2 PROBLEM: Due to overwhelming traffic to Operator Service. JVL/OPS has been busied out as well as 1 span of every ITTO TG in PHX and LEN. IMPACT: Actions have been performed

in response to excessive traffic to operator services. Call completion time has been delayed. STATUS: We are controlling traffic into the operator services platform. ETR: UNKNOWN TICKET: None /ESOC

ROC Event Update SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform. ESOCC has busied out all ISDN traffic to JVL and 1span of every ITTO TG in LEN and PHX. IMPACT: Call

completion time has been delayed. STATUS: Traffic is being routed to PHX and LEN OPS.

ETR: unknown TICKET: UNKNOWN /ESOCC

FYI...........MD Relay has declared a state of emergency. The center will close at 1130cst and will reopen tomorrow 9/12 at 0530cst.

ROC Event Update SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform. ESOCC has busied out all ISDN traffic to JVL and 1span of every ITTO TG in LEN and PHX. IMPACT: Call

completion tim

e has been delayed. STATUS: Traffic is being routed to PHX and LEN OPS. ETR: unknown TICKET: UNKNOWN /ESOCC

tmcc@mail.sprint|Stats|11:36 AM AU Eng 0.85,AU Tot 0.85,NM 0.87,MD 1.58,MO 1.03,LB 0.76 92%,SF 0.75 86%,MN 0.75,NY 0.81,OH 0.92,FL 0.76,FRS ,,AZ 0.74

tmcc@mail.sprint|

Stats|11:36 AM JAX21 100.0,JAX52 76.9,LNX21 98.5,LNX52 100.0

tmcc@mail.sprint|Stats|12:39 PM AU Eng 0.92,AU Tot 0.92,NM 0.88,MD 1.58,MO 1.96,LB 0.79 92%,SF 0.78 89%,MN 0.8,NY 0.82,OH 0.79,FL 0.79,FRS ,,AZ 0.81

tmcc@mail.sprint|Stats|12:39 PM JAX21 100.0,JAX52 76.9,LNX21 98.8,LNX52 100.0

ROC Event Final SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform ESOCC busied ISDN to JVL, PHX and LEN. All traffic has been restored to OPS at this time. SI: 0911ROC

TICKET: UNKNOWN /ESOCC

tmcc@mail.sprint|Stats|1:43 PM AU Eng 0.9,AU Tot 0.9,NM 0.87,MD 1.58,MO 1.9,LB 0.79 92%,SF 0.77

89%,MN 0.8,NY 0.81,OH 0.79,FL 0.78,FRS ,,AZ 0.84

tmcc@mail.sprint|Stats|1:43 PM JAX21 100.0,JAX52 76.9,LNX21 98.7,LNX52 100.0

tmcc@mail.sprint|Stats|2:58 PM AU E

ng 1.06,AU Tot 1.05,NM 1.06,MD 1.58,MO 1.8,LB 0.91 94%,SF 0.91 91%,MN 0.97,NY 1.03,OH 0.79,FL 0.89,FRS ,,AZ 0.93

tmcc@mail.sprint|Stats|2:58 PM JAX21 100.0,JAX52 76.9,LNX21 98.9,LNX52 100.0

tmcc@mail.sprint|Stats|4:02 PM AU Eng 1.03,AU Tot 1.03,NM 1.05,MD 1.58,

MO 1.66,LB 0.89 95%,SF 0.88 92%,MN 0.98,NY 1,OH 0.79,FL 0.87,FRS ,,AZ 0.9

tmcc@mail.sprint|Stats|4:02 PM JAX21 100.0,JAX52 76.9

,LNX21 99.0,LNX52 100.0

tmcc@mail.sprint|Stats|5:06 PM AU Eng 1.02,AU Tot 1.02,NM 0.99,MD 1.58,MO 1.58,LB 0.87 95%,SF 0.86 92%,MN 0.96,NY 0.97,OH 0.79,FL 0.85,FRS ,,AZ 0.87

tmcc@mail.sprint|Stats|5:06 PM JAX21 100.0,JAX52 76.9,LNX21 99.1,LNX52 100.0

tmcc@mail.sprint|Stats|6:11 PM AU Eng 1.1,AU Tot 1.1,NM 0.99,MD 1.58,MO 1.54,LB 0.86 95%,SF 0.85 93%,MN 0.95,NY 0.98,OH 0.79,FL 0.84,FRS ,,AZ 0.86

tmcc@mail.sprint|Stats|6:11 PM JAX21 100.0,JAX52 76.9,LNX21 99.2,LNX52 100.0

tmcc@mail.sprint|Stats|7:17 PM AU Eng 1.15,AU Tot 1.15,NM 0.99,MD 1.58,MO 1.51,LB 0.87 96%,SF 0.85 94%,MN 0.95,NY 1.04,OH 0.79,FL 0.85,FRS ,,AZ 0.89

tmcc@mail.sprint|Stats|7:17 PM JAX21 100.0,JAX52 76.9,LNX21 99.2,LNX52 100.0

tmcc@mail.sprint|Stats|8:22 PM AU Eng 1.2,AU Tot 1.2,NM 1.04,MD 1.58,MO 1.55,LB 0.93 95%,SF 0.93 94%,MN 1,NY 1.09,OH 0.79,FL 0.89,FRS ,,AZ 1.02

tmcc@mail.sprint|Stats|8:22 PM JAX21 100.0,JAX52 76.9,LNX21 99.2,LNX52 100.0

tmcc@mail.sprint|Stats|9:28 PM AU Eng 1.31,AU Tot 1.31,NM 1.04,MD 1.58,MO 1.6,LB 0.95 95%,SF 0.96 94%,MN 1.02,NY 1.14,OH 0.79,FL 0.92,FRS ,,AZ 1.06

tmcc@mail.sprint|Stats|9:28 PM JAX21 100.0,JAX52 76.9,LNX21 99.2,LNX52 96.2

tmcc@mail.sprint|Stats|10:34 PM JAX21 100.0,JAX52 76.9,LNX21 99.2,LNX52 96.5

tmcc@mail.sprint|Stats|10:34 PM AU Eng 1.29,AU Tot 1.29,NM 1.04,MD 1.58,MO 1.57,LB 0.94 96%,SF 0.95 9

3%,MN 1.01,NY 1.26,OH 0.79,FL 0.92,FRS ,,AZ 1.04