9/11 Pager Messages

Frm: Sandi.Robinson@Wellpoint.com Sub: FW:Convergence Testing Txt: Dominique, Thanks for checking on this one....I did write it, but decided not to turn it in until I look at it further. It was late Friday and I was not sure if it really wa

Frm: Bridgett.Hanson@Wellpoint.com Sub: FW:Issue # PL27 Txt: Dominique, I just tried this again, a

nd got it to work just fine. Looks like you can close this issue. Thanks! Bridgett ------------------( Forwarded letter 1 follows )-----------

Frm: Roberta.Mossett@Wellpoint.com Sub: FW:New Schedule Learning Council Txt: See attached. These are classes you guys can attend if you would like. Roberta Mossett 81

8-234-8151 ------------------( Forwarded letter 1 follows )--------------

Frm: Roberta.Mossett@Wellpoint.com Sub: FW:New Process KPC Medical Records Txt: FYI Roberta Mossett 818-234-8151 ------------------( Forwarded letter 1 follows )-------------------- Dat

e: Monday, 10 September 2001 3:44pm PT To: Apolonia.Arc

Frm: Bridgett.Hanson@Wellpoint.com Sub: Issue #PL38 Txt: Dominique, I tried the claim associated with PL

38. I see what you mean about the National Chiro network. I tried to skip the claim over to pac to pro

cess, and the system abended "DFS5

Frm: Bridgett.Hanson@Wellpoint.com Sub: FW:RE:Issue #PL38 Txt: Dominique, I will go fax this again as soon as I am done with this e-mail. The abend occurred when trying to navigate from the DDC screen

to Pac. Instead of logging the claim in

Frm: Bridgett.Hanson@Wellpoint.com Sub: FW:IMSN

System Down Time Txt: Thanks for the warning! That is probably why we keep abending. Bridgett ------------------( Forwarded letter 1 follows )-------------------- Date: Tuesday, 11 September 2

Frm: Marianne.Strychaz@Wellpoint.com Sub: MEMBERSHIP TESTING Txt: I just want to let you know that I'm not

getting anywhere with additions of subscribers. I am able to add single contracts ONLY. As soon as I try 2 party or family I get stuc

Frm: Sam.McWilliams@Wellpoint.com Sub: Hot Line # Txt: Please pass this number on to your associates. It is the "Hot Line" number that will provide any updates. We will remain open today and if changes do occur, the associates

can call the

Frm: Jodi.Lacoff@Wellpoint.com Sub: SPC issue responses Txt: Hi there, me again. I think I am now caught up. I am signing off on: SPC6 spc11 (although we have rec'd this message m

any times since) On SPC9, when trying to update it, I have a

Frm: Roberta.Mossett@Wellpoint.com Sub: FW:Network Exception Process Txt: See attached. Remember all exception will also need my approval or Steve. All of these should be sent to me for review first. Roberta M

ossett 818-234-8151 -----------

Frm: Terri.Walker@Wellpoint.com Sub: FW:Question re new Medicare Txt: Help me!!!!!!!!!!!! Terri Y. Walker ******************* Phone 818.234.6496 Fax 818.234.3433 Mail AC04E lgs_convergence_proj ------------------( Forwarded letter 1 follows

Frm: Tom.VanBerkem@Wellpoint.com Sub: To All WellPoint Associates Txt: With today's tragic events, WellPoint's overriding concern is for the safety and well being of its associates. We believe there are no threats to any of our offic

es. In

Frm: Marianne.Strychaz@Wellpoint.com Sub: RE:MEMBERSHIP TESTING Txt: It's working much better this afternoon. Thanks, Marianne Strychaz (818) 234-2718 Fax (818) 234-4482 ------------------( Forwarded letter 1 follows )-------------------- D

Frm: Shirley.Fierstadt@Wellpoint.com Sub: FW:Concerns from Testing Logs Txt: Are all of the responses correct ? can we meet and discuss ? Shirley Fierstadt Tel. 818 234 3646 Pager 888 789 0890 ------------------( Forwarded letter 1 follows

Frm: Terri.Walker@Wellpoint.com Sub: FW:WGS 2.0 Issue LI08 Txt: from your friend. Terri Y. Walk

er ******************* Phone 818.234.6496 Fax 818.234.3433 Mail AC04E lgs_convergence_proj ------------------( Forwarded letter 1 follows )------

Frm: Lisa.Moriyama@Wellpoint.com Sub: Please Read the Attached Message from Dave Helwig Txt: To all Large Group Associates, please read attached memo from Dave Helwig. Thank You, Lisa Moriyama VP, Human Reources <<0901_LGD Reorg_memo.doc>>

Frm: Terri.Walker@Wellpoint.com Sub: FW:WGS 2.0 Issue LI

09 Txt: another...... Terri Y. Walker ******************* Phone 818.234.6496 Fax 818.234.3433 Mail AC04E lgs_convergence_proj ------------------( Forwarded letter 1 follows )----------

Frm: Roberta.Mossett@Wellpoint.com Sub: FW:Executive Medical VIP LL Txt: FYI Roberta Mossett 818-234-

8151 ------------------( Forwarded letter 1 follows )-------------------- Date: Saturday, 8 September 2001 11:39am PT To: Mark.Kellim, Sam.

Frm: Jodi.Lacoff@Wellpoint.com Sub: SPC issue responses Txt: Hi there, me again. I think I am now caught up. I am signing off on: SPC6 spc11 (although we have rec'd this message many times since) On SPC9, when trying to update it, I have a

Frm: Jodi.Lacoff@Wellpoint.com Sub: issue log response Txt: Hi Dominique, due to the news today, ther

e has been no testing here in Springfield. However, I have been going through the issue log, and I am signing off on the following issues:

Frm: Bridgett.Hanson@Wellpoint.com Sub: FW:RE:FW:RE:Issue #PL38 Txt: Dominique, I was able to pull the claim up and auto adjudicate. The only weird thing is, the claim was in an adjudication que

ue. I don't know how it got there. When I had

Frm: Chuck.Moore@Wellpoint.com Sub: Today's Events Txt: Most of you are probably

aw

are of some deeply disturbing events in the head

lines today. As a precaution, we have sent home our associates who work in the Sear Tower in Chicago. We are

Frm: Tom.VanBerkem@Wellpoint.com Sub: Today's Events Txt: The events of this morning have been deeply disturbing and we are concerned for the safety and we

ll being of all our associates and their family members. As a precaution, some of our