9/11 Pager Messages

:[MARINER]--TSD #00820246. Host: INDIVFS1. Sev 3. Msg: Late-Nightly batch program terminating abnormally. Not all processes have been run. See log for details. -- 09/11/2001 03:32:15

:[MARINER]--TSD #00820249. Host: VGIA. Sev 3. Msg: FTP LATE BE1 VPRDBEA.PRODNV.FTP.CFM.TAG BEACON FTP CONFIRMS.TAG Date=20010911 Time=04:00:00 Late Date=20010911 Late Time=04:00:00 SL=YES Dir=O BEAJD165 -- 09/11/2001 04:02:50

:[MARINER]--TSD #00820248. Host: VGIA. Sev 3. Msg: FTP LATE BE1 VPRDBEA.PRODNV.FTP.CFM BEACON FTP CONFIRMS Date=20010911 Time=04:00:00 Late Date=20010911 Late Time=04:00:00 SL=YES Dir=O BEAJD165 -- 09/11/2001 04:02:45

:[MARINER]--TSD #00820261. Host: VGIA. Sev 3. Msg: DIS :CICSP1I2 Number of transaction dumps eq 3 (NDMP) -- 09/11/2001 06:27:55

:[MARINER]--TSD #00820263. Host: VGIA. Sev 3. Msg: FTP LATE BE1 VPRDBEA.PRODNV.FTP.RPT.MSGLOG BEACON FTP LOGEXTRACT Date=20010911 Time=06:30:00 Late Date=20010911 Late Time=06:30:00 SL=YES Dir=O BEAJD215 -- 09/11/2001 06:33:42

:[MARINER]--TSD #00820264. Host: VGIA. Sev 3. Msg: FTP LATE BE1 VPRDBEA.PRODNV.FTP.LOG.TAG BEACON FTP LOGEXTRACT.TAG Date=20010911 Time=06:30:00 Late Date=20010911 Late Time=06:30:00 SL=YES Dir=O BEAJD215 -- 09/11/2001 06:33:45

All Direct Investor Services, Institutional and Corporate processing is complete, priority reports are on time and all onlines and Web functions are available.

SD820270/06:../.C..O..M..V..w.....................................................................................................................................................

SD820306/07:00/SRC:TO/IMP:Daily Report Creator/STATUS:VIAJD800 missed the 7:00 SLC, Job is executing/

NOSI=?/RC: Being Investigated/ETA:8:00

UPDATE:SD820270/06:00/SRC:TO/IMP:View2000 Equity Attrib page/STATUS:The dta is not showing because they are dividend funds and won't have data if a dividend was not generated/NOSI=?/RC: Being Investigated/NO ISSUE

RESOLVED:SD820306/07:00/SRC:TO/IMP:Daily Report Creator/STATUS:VIAJD800 missed the 7:00 SLC, AAO - 7:23/NOSI=?/RC: Being Investigated/OUTAGE:23 Mins

ALERT - Due to the major catastrophe at the New York World Trade Center Buildings, Wall Street is bei

ng evacuated. Updates to follow.

Megan_Gazzaway@V|Meeting|Please meet with Mike Moore in 1WR room 161 ASAP re: recent events. Thanks!

SD820695/11:20/SRC:TO/IMP:PACE Application, FIG/STATUS:Tier3 DBA reports blocked processes are affecting the PACE application, DBA is addr./NOSI=?/RC:Being Investigated/NO ETA

RESOLVED:SD820695/11:20/SRC:TO/IMP:PACE Application, FIG/STATUS:PAC Application is available as of 11:53, SI cleared offending record and restarted the app/NOSI=?/RC:Data Issue/OUTAGE:33 Mins

ALERT - The Pricing Window will begin @ 12:30 today.

SD#820691/11:25/SRC:TO/IMPACT:Powerstore Jukeboxes/1 of the PROD Jukebox and 1 Backup Jukebox are having issues, SI and OPS are addr/NOSI=?/RC:Being Investigated/NO ETA

UPDATE - CNBC just reported that all U.S. markets will remain closed on Wednesday (9/12) and a decision will be made tomorrow as to when the markets will reopen.

CORRECTION - CNBC just reported that the NYSE, AMEX & NASDAQ makerts will remain closed thru tomorrow (Wednesday - 9/12

.)

UPDATE: To everyone scheduled to attend the IT Contingency call at 19:00 on the 1CALL Bridge, breakout session 5, the call has been moved up to 18:30. Please dial in at 18:30. Thx. Al Boyd, Support Center.

SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC/NOSI=?/RC: Being Investigate

d/NO ETA

IT Contingen.. .aP.s.@p..t..c..l.......................................................................................................................................................................... 15767

SD820998/21:22/SRC:TO/IMP:AV - HNW/STATUS:Account Access and HNW is down on all threads, multiple groups addressing on CRISIS bridge/NOSI=?/RC:Unk/NO ETA

:[MARINER]--TSD #00821009. Host: VGIA. Sev 3. Msg: DIS :CICSP1I2 Number of transaction dumps eq 4 (NDMP) -- 09/11/2001 22:27:27

RESOLVED:SD820998/21:23/SRC:TO/IMP:AV - HNW/STATUS:Account Access and HNW is down on all threads, AV - HNW are available aao 22:30 /NOSI=?/RC:Under investigation/Outage:67 Mins