9/11 Pager Messages

ALERT -Beacon batch job BEAJD215 missed 04:30 SLA, being addressed by Vast. NO ETA

RESOLVED: Be!.k,.DA.lI.Sg.n..s.@aP......................................................................

ALERT - The $.t..oF.s..e. f..h..VY.................................................................................................................................................llow.

All Direct Investor Services, Institutional and Corporate processing is complete, priority reports are on time and all onlines and Web functions are available.

SD820270/06:00/SRC:TO/IMP:View2000 Equity Attrib page/STATUS:Some views on the Equity Attrib. page is showing no data, SI and FINS are addr./NOSI=?/RC: Being Investigated/NO ETA

ALERT - The VIAJD800 (Daily Reports Creator) missed the 7:00 SLC. ETA is 8:00. Updates to follow.

SD820306/07:00/SRC:TO/IMP:Daily Report Creator/STATUS:VIAJD800 missed the 7:00 SLC, Job is executing/NOSI=?/RC: Being Investigated/ETA:8:00

UPDATE:SD820270/06:00/SRC:TO/IMP:View2000 Equity Attrib page/STATUS:The dta is not showing because they are dividend funds and won't have data if a dividend was not generated/NOSI=?/RC: Being Investigated/NO ISSUE

RESOLVED:SD820306/07:00/SRC:TO/IMP:Daily Report Creator/STATUS:VIAJD800 missed the 7:00 SLC, AAO - 7:23/NOSI=?/RC: Being Investigated/OUTAGE:23 Mins

ALERT - Fixed income reports that they are having slow response getting to External Internet sites. PC/LTS is addr on the 1Call line. NO ETA. Updates to follow.

ALERT - Due to the major catastrophe at the New Yo

rk World Trade Center Buildings, Wall Street is being evacuated. Updates to follow.

newsdirect@lyris|NEWS ALERT|Two planes crashed into the upper floors of both World Trade Center towers minutes apart Tuesday in what the President Bu= sh said was an apparent terrorist attack. Stay tuned to NBC10 News. ------ To unsubscribe

newsdirect@lyris|NEWS ALERT|Two planes crashed into the upper floors of both World Trade Center towers minutes apart Tuesday in what the President Bu= sh said was an apparent terrorist attack. Stay tuned to NBC10 News. ------ To unsubscribe

newsdirect@lyris|NEWS ALERT|The Federal Aviation Administration shut down all airplane traffic nationwide. Stay tuned to NBC10 News. ------ To unsubscribe or change your set

tings visit http://64.224.114.225/listserve/unsubscribe.asp or call

newsdirect@lyris|NEWS ALERT|One World Trade Center tower collapses. Stay tuned to NBC10 News ------ To unsubscribe or change your settings visit http://64.224.114.225/listserve/unsubscribe.asp or call 610-668-5768

newsdirect@lyris|NEWS ALERT|According to the Associated Press a car bomb exploded outside State Department. Stay tuned to NBC10 News. ------ To unsubscribe or change your settings visit http://64.2

24.114.225/listserve/unsubscribe.asp or call

newsdirect@lyris|NEWS ALERT|Second World Trade Center tower collapses. Stay tuned to NBC1

0 News for updates ------ To unsubscribe or change your settings visit http://64.224.114.225/listserve/unsubscribe.asp or call 610-668-5768

newsdirect@lyris|NEWS ALERT|In Philadelphia, all national monuments have been closed. Septa is adding service, expecting workers to leave early today= .. Live video on NBC10.Feedroom.com ------

To unsubscribe or change your settings visit ht

newsdirect@lyris|NEWS ALERT|Two airliners hijacked by terrorists have crashed into the World Trade Center towers, and both of the towers have collaps= ed. Another airliner has crashed near Pittsburgh. All flights

nationwide have been halted.

newsdirect@lyris|NEWS ALERT|Mayor Street says he does not believe Philadelphia has been targeted in any way. He says every available precaution is be= ing taken. City offices, businesses and other

facilities are being closed, especially high

newsdirect@lyris|NEWS ALERT|Philadelphia public schools are closing at noon today. Septa is adding service, expecting workers to leave early today. = Red Cross Family Inquiry 215-299-0134. Live video on NBC10.Feedroom.com ------ To unsubscri

SD820695/11:20/SRC:TO/IMP:PACE Application, FIG/STATUS:Tier3 DBA reports blocked processes are affecting the PACE application, DBA is addr./NOSI=?/RC

:Being Investigated/NO ETA

RESOLVED:SD820695/11:20/SRC:TO/IMP:PACE Application, FIG/STATUS:PAC Application is available as of 11:53, SI cleared offending record and restarted the app/NOSI=?/RC:Data Issue/OUTAGE:33 Mins

newsdirect@lyris|NEWS ALERT|One of the planes that crashed into the World Trade Center was an American Airlines flight bound for LA. American says Fl= i

ght 11 was hijacked after takeoff from Boston. No immediate word on how many people on bo

ALERT - The Pricing Window will begin @ 12:30 today.

newsdirect@lyris|NEWS ALERT|In Harrisburg, the State House is closed. In Delaware, Governor Minner is ordering state workers to go home, and schools = and businesses to close. ------ To unsubscribe or change your settings visit http://64.224

SD#820691/11:25/SRC:TO/IMPACT:Powerstore Jukeboxes/1 of the PROD Jukebox and 1 Backup Jukebox are having issues, SI and OPS are addr/NOSI=?/RC:Being Investigated/NO ETA

newsdirect@lyris|NEWS ALERT|American Airlines confirms Flights 77 and 11 were hijacked and crashed, and says 164 passengers and crew members were kil= led. ------ To unsubscribe or change your settings visit http://64.224.114.225/listserve/u

newsdirect@lyris|NEWS ALERT|Philadelphia courts are closed. Additional police and firefighters have been deployed. Septa is adding service, expecting= workers

to leave early today. Live video on NBC10.Feedroom.com ------ To unsubscribe or ch

newsdirect@lyris|NEWS ALERT|Security at Philadelphia International Airport is now at highest levels. In Philad

elphia, 30th Street Station has been cl= osed and Amtrak service is halted between Boston and D.C. All city workers are being sent

newsdirect@lyris|NEWS ALERT|For information, friends and relatives who may be concerned about a passenger on United U-A-93 should call 1-800-932-8555= .. ------ To unsubscribe or change your settings visit http://64.224.114.225/listserve/uns

UPDATE - CNBC just reported that all U.S. markets will remain closed on Wednesday (9/12) and a decision will be made tomorrow as to when the markets will reopen.

CORRECTION - CNBC just reported that the NYSE, AMEX & NASDAQ makerts will remain closed thru tomorrow (Wednesday - 9/12.)

UPDATE: To everyone scheduled to attend the IT Contingency call at 19:00 on the 1CALL Bridge, breakout session 5, the call has been moved up to 18:30. Please dial in at 18:30. Thx. Al Boyd, Support Center.

ALERT - The Teleaccount Update (CMSJD100) missed the 18:00 SLC. The Job is on Hold waiting for Business confirma

tion to execute. NO ETA. Updates to follow.

SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC/NOSI=?/RC: Being Investigated/NO ETA

SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC/NOSI=?/RC: Being Investigate

d/NO ETA

SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC/NOSI=?/RC: Being Investigated/NO ETA

RESOLVED:SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC, job completed aao 20:24/NOSI=?/RC: Being Investigated/Outage:144 MIns

RESOLVED:SD820945/18:00/SRC:TO/IMP:Teleaccount Price Update/STATUS:CMSJD100 missed the 18:00 SLC, job completed aao 20:24/NOSI=?/RC: Being Investigated/Outage:144 MIns

IT Contingency Status Update call will take place at 23:00 and again on Wednesday morning at 06:00 on 1CALL Bridge, breakout session 5. Any questions please contact the Support Center @ 1-800-950-6667 or 15767

ALERT- AV- HNW logons are at zero on all threads, Addressing on 1call bridge

SD820998/21:22/SRC:TO/IMP:AV - HNW/STATUS:Account Access and HNW is down on all threads, multiple groups addressing on CRISIS bridge/NOSI=?/RC:Unk/NO ETA

RESOLVED:SD820998/21:23/SRC:TO/IMP:AV - HNW/STATUS:Account Access and HNW is down on all threads, AV - HNW are available aao 22:30 /NOSI=

?/RC:Under investigation/Outage:67 Mins