9/11 Pager Messages

2001-09-11
08:54:33
Arch
[1424510]
D
ALPHA
From wi at 08:55 AM EDT: DTV ATC Busy Error Counts = 23; Hour 8 [CC:mdriscoll rmoline dlamb dtvsup]
2001-09-11
10:24:10
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: VC:388 (Fox NY), we have no signal incoming related to the NY
2001-09-11
10:24:12
Arch
[1424510]
D
ALPHA
Trade Ctr/Pentagon Air attacks. ETA for restoration unknown.
2001-09-11
10:44:42
Arch
[1424510]
D
ALPHA
7:33 All FOX Sports down for short period. FOX uses Rainbow which is located in the World Trade Center. Triumph is out of a POP further north at Times Square, but can't get phone lines in or out.
2001-09-11
10:44:49
Arch
[1424510]
D
ALPHA
and VYVX provided service... FOX Sports Network appears to be rerouting as we speak. Jessica LABC x8015 (sorry no viewer channels, they are in and out) 9/11/01
2001-09-11
11:02:49
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: VC:339 (Fox Sports Net CHI), VC:638-Fox Sports Net Ohio, VC:620=Fox New Eng, VC:
2001-09-11
11:02:51
Arch
[1424510]
D
ALPHA
621-Madison Sq Garden, VC:634-Fox Sports FLA, VC:624-Fos Sports NY outages from 10:19-10:32 ET.
2001-09-11
11:02:53
Arch
[1424510]
D
ALPHA
outage unknown.
2001-09-11
11:19:47
Arch
[1424510]
D
ALPHA
Kit@4025778110:FYI: ACSR in Tulsa & Huntsville is not allowing people connection. DTV recognized as application error on their side. Ticket has been open. No ETR at this time.
2001-09-11
11:35:41
Arch
[1424510]
D
ALPHA
"P
2001-09-11
11:35:43
Arch
[1424510]
D
ALPHA
oland, Jeana R|1000 SPECIALTY QUEUE|1000 TIER 2 OFF 790 ANS 326 ABN% 25 BUS% 34 ASA 619 TSF 15.0 UPT 99.4 AHT 626 AOL 22 SPANISH OFF 61 ANS 54 ABN% 11 BUS% 0 ASA 79 TSF 52.0 UPT 75.1 AHT 488 AOL 6 J
2001-09-11
11:36:15
Arch
[1424510]
D
ALPHA
"Poland, Jeana R|1000 HOURLY UPDATE|1000 OFF 2154 ANS 1965 ABN 130 ABN% 6 BUS 59 BUS% 3 ASA 46.8 TSF 64.7 LCW 556 UPT 94.05 AHT 494 PHO 812 PHA 797 PHTSF 77.8 AOL 141 CIQ 2 JRP Jeana R. Poland DIRECTV
2001-09-11
11:58:45
Arch
[1424510]
D
ALPHA
FYI: All high rise buildings surrounding LAX have been ordered evacuated. This does include the DirecTV sites in El Segundo. Updates to follow as they become available. NCC/b
2001-09-11
12:24:43
Arch
[1424510]
D
ALPHA
Kit@4025778110:FYI: ACSR in Tulsa & Huntsville is back up. ETR: 11:20. CBS Support confirmed the fix.
2001-09-11
12:32:32
Arch
[1424510]
D
ALPHA
ENTERPRISE STAFFING: CVG ATT:96%, ADH:88%; BOISE ATT:96%, ADH:94%. Pending statistics from West. NCC/b
2001-09-11
13:30:31
Arch
[1424510]
D
ALPHA
"Poland, Jeana R|1200 HOURLY
2001-09-11
13:30:33
Arch
[1424510]
D
ALPHA
UPDATE|1200 OFF 4054 ANS 3697 ABN 298 ABN% 7 BUS 59 BUS% 1 ASA 43.9 TSF 63.1 LCW 556 UPT 92.55 AHT 501 PHO 1008 PHA 845 PHTSF 24.8 AOL 150 CIQ 63 JRP Jeana R. Poland DIREC
2001-09-11
13:30:35
Arch
[1424510]
D
ALPHA
"Poland, Jeana R|1200 SPECIALTY UPDATE |1200 TIER 2 OFF 1375 ANS 541 ABN% 24 BUS% 36 ASA 569 TSF 12 UPT 99.5 AHT 671 AOL 23 SPANISH OFF 136 ANS 115 ABN% 14 BUS% 1 ASA 129 TSF 37.0 UPT 86.8 AHT 582 AOL
2001-09-11
14:45:25
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: VC:220, Sports Schedule Billboard now reports ALL MLB Games for today have been cancelled.
2001-09-11
15:16:36
Arch
[1424510]
D
ALPHA
ENTERPRISE STAFFING: CVG ATT:93%, ADH:91%; BOISE ATT:95%, ADH:93%; WEST ATT:79%, ADH:91%. NCC/b
2001-09-11
15:43:25
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: DirecTV has created a slide that will air on our barker channels (VC 100, 200, 500 & 700 - BOCs 1305, 2901 & 2503) through the remainder of today's broadcast day.
2001-09-11
15:43:27
Arch
[1424510]
D
ALPHA
Slide is a " "2001-09-11
2001-09-11
15:50:08
Arch
[1424510]
D
ALPHA
"Cranke, Christi|3pm meeting|877-989-9015 PW5735
2001-09-11
17:47:13
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: Incoming signals lost from NY-WPIX/vc908, NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904. Stand by slide airing. ETA for restoration unknown.
2001-09-11
18:13:54
Arch
[1424510]
D
ALPHA
ENTERPRISE STAFFING: CVG ATT:92%, ADH:90%; BOISE ATT:89%, ADH:93%; WEST ATT:83%, ADH:79%. NCC/b
2001-09-11
18:14:52
Arch
[1424510]
D
ALPHA
From KC, DirecTV Supv: Signals restored for NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904 & Fox-NY/vc388. ***Still out = NY-WPIX/vc908, no eta for restoration ***
2001-09-11
18:45:30
Arch
[1424510]
D
ALPHA
"Gagnon, Angela |1700 HOURLY UPDATE|1700 OFF 10797 ANS 10079 ABN 659 ABN% 6 BUS 59 BUS% 1 ASA 46.9 TSF 57.8 LCW 556 UPT 95.55
2001-09-11
18:45:31
Arch
[1424510]
D
ALPHA
PHO 1675 PHA 1650 PHTSF 82.4 AHT 519 AOL 267 CIQ 2 AEG Angela E. Gagnon CO
2001-09-11
18:45:33
Arch
[1424510]
D
ALPHA
"Gagnon, Angela |1700 SPECIALTY QUEUE|TIER 2 OFF 2899 ANS 1242 ABN% 23 BUS% 34 ASA 536 TSF 16 UPT 99.6 AHT 683 AOL 32 SPANISH OFF 461 ANS 337 ABN% 15 BUS% 12 ASA 178 TSF 43 UPT 90.1 AHT 654 A
2001-09-11
18:45:35
Arch
[1424510]
D
ALPHA
OL 15 AEG
2001-09-11
20:14:01
Arch
[1424510]
D
ALPHA
LABC is on air with WPIX Channel New York WB Viewer Channel 908. Service is restored. 9/11/01
2001-09-11
20:52:19
Arch
[1424510]
D
ALPHA
From CRBC, BOSS Ila Ottinger. WPIX NY CBS VC 908 back on air at 19:58 ET All NY Channel back on air
2001-09-11
20:52:21
Arch
[1424510]
D
ALPHA
FYI: Convergys is assisting West with Technical call volume. NCC/b
2001-09-11
21:05:29
Arch
[1424510]
D
ALPHA
From CRBC, BOSS Ila Ottinger .Expecting approx 5 signal loss on WWOR NY UPN VC 907 at 22:00 ET. Provider switching satellites at that time.
2001-09-11
21:14:40
Arch
[1424510]
D
ALPHA
"Cundiff, Keith |2000 HOURLY UPDATE|2000 OFF 15302, ANS 14448, ABN 795, ABN% 5, BUS 59, BUS% 0, ASA 42.7, TSF 58.1, LCW 556, UPT 95.36, AOL 194, AHT 536 PHO 1370, PHA 1279, PHTSF 19.3 /PAR
2001-09-11
21:17:30
Arch
[1424510]
D
ALPHA
"Cundiff, Keith |2000 SPECIALTY UPDATE|2000 TIER 2 OFF 3690, ANS 1630, ABN% 26, BUS% 30, ASA 540, TSF 15, UPT 99.5, AHT 692, AOL 23, SPANISH OFF 714, ANS 575, ABN% 12, BUS% 8, ASA 118, TSF 54, UPT
2001-09-11
21:17:32
Arch
[1424510]
D
ALPHA
86,
2001-09-11
22:46:56
Arch
[1424510]
D
ALPHA
From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 907. Provider switching satellites at this time and continues to have technical problems. ETA for signal return unknown
2001-09-11
23:25:58
Arch
[1424510]
D
ALPHA
From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 9
2001-09-11
23:26:00
Arch
[1424510]
D
ALPHA
07. Signal back at 23:04:00 ET total outage 01:03:20 issue closed.
2001-09-12
00:01:39
Arch
[1424510]
D
ALPHA
FYI: Convergys is no longer assisting with Technical call volume. NCC/b