9/11 Pager Messages

(4)04:ABS: Dave, Just an FYI Breaking News Page. Two planes have flown into each of the twin world trade center towers. Both buildings are burning from explosions. Art

(5)05:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

(6)05: THE FACILITY.

(7)06:ABS: Dave, more info, one of the plains was an American 767 from Boston, hijacked. The NY Switch site has been

evacuated since they are only 6 blocks away. Art

(8)07:ABS: Dave, More info - Another plain has crashed into the Pentegon DC. Art

(9)08:ABS: One of the plains that crashed into the world trade center was a hijacked American 767 from Boston. Art

(10)09:ABS: FAA has just stopped all airtravel take-off and landing nation wide at this time. Art

(11)10:ABS: Peers, Please have reps start taking SMC North calls, their phone system is out..Need more Reps on Government phones. Thx Renee cc: Managers

(12)11:ABS: All, SMC-South is now taking SMC-North's calls until further notice. Please ensure we have the phones manned until notification advisi

ng North is taking calls again. We are exp problems calling out in the South due to capacity. Please

(13)11:have reps continue t o try calls until connection is made. Bonita x4453

(14)12:ABS: SMC Mgmt - SMCN can not make any calls, local or LD. Calls have been routed to SMCS. Appears both centers are being impacted by excessive call volumes overloading the local exchanges. Art

(15)13:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(16)13: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(17)14:ABS: EMMC INITIAL: EMMC

WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(18)15:ABS: Hi Terry, Dave's pager is not working so all his pages is being forwarded to you. Cheryl x4432

(19)16:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(20)16:AGON

(21)17:ABS: Hi Terry, Please call me at ext 4422 to confirm you received this pa

ge. Thank you, Liz

(22)18:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(23)19:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(24)20:ABS: Terry. Phillip called and he is unable to get Phillicia and Christopher for a follow up on their eye appt. I need to leave to get them. I will come back tonight to finish my time. Faye

(25)21:ABS: Terry and Bruce, Lunch is in the situation room. Thanks Evette x4402

(26)22:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(27)23:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(28)24:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,

000 calls blocked as of 1400 CDT. Updates to follow as available.

(29)39-URGENT, PLEASE CALL GARY HUMPREY AT 404-423-5351 RE: COKE.

(30)25:ABS:

(31)26:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(32)26:.

(1)27:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(2)28:ABS: Terry have opened tkt 5005241 for TEXAS EASTERN PRODUCTS PI TSP 04//there is access to building in New york//Ray 4187

(3)29:ABS: Terry that tkt has not been reffered out to verizon ///cust is to check their csu/ray

(5)31:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(6)31:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(7)32:ABS: