9/11 Pager Messages

11:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

11: THE FACILITY.

12:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE

REPORTING WIDE-SPREAD

12: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

ROC Event Initial SEV 2 PROBLEM: Due to overwhelming traffic to Operator Service. JVL/OPS has been busied out as well as 1 span of every ITTO TG in PHX and LEN. IMPACT: Actions have been performed

in response to excessive traffic to operator services. Call completion time has been delayed. STATUS: We are controlling traffic into the operator services

platform. ETR: UNKNOWN TICKET: None /ESOC

13:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

ROC Event Update SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform. ESOCC has busied out all ISDN traffic to JVL and 1span of every ITTO TG in LEN and PHX. IMPACT: Call

completion time has been delayed. STATUS: Traffic is being routed to PHX and LEN OPS. ETR: unknown TICKET: UNKNOWN /ESOCC

14:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

14:AGON

ROC Event Update SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform. ESOCC has busied out all ISDN traffic to JVL and 1span of every ITTO TG in LEN and PHX. IMPACT: Call

completion time has been delayed. STATUS: Traffic is being routed to PHX and LEN OPS. ETR: unknown TICKET: UNKNOWN /ESOCC

15:ABS: Tkt:5000364, Sev:1, Opened, Sname:AIRT, CIS Id:407432707, Contact:STACEY @ 5203204802 Note:T1 DOWN/OK TO TEST/ PWR VERF/NO CHNGS/ HAS PASSED TRFFC/SEEING ALL ONE S

16:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

17:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

ROC Event Fina

l SEV 2 PROBLEM: Due to overwhelming traffic to the Operator Services platform ESOCC busied ISDN to JVL, PHX and LEN. All traffic has been restored to OPS at this time. SI: 0911ROC

TICKET: UNKNOWN /ESOCC

18:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's

leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

19:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

20

:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

21:ABS: Tkt:5005069, Sev:3, Opened, Sname:AIRT, CIS Id:419935251, Contact:ERIC @ 6145612168 Note:CUST REC FAST BUSY/CDR=1332EDT/NON INTRUSIVE TEST/HSW 521-002/OSW 520- 003/TRUNK 1048/SMC DID DUP TRBL/CLL CMPLT OVER MCI/ROTI & TRUNK STAT

=S

22:ABS: Tkt:5005093, Sev:3, Opened, Sname:ATX, CIS Id:199167746, Contact:DON/CUST/EXT.3348 @ 6106683000 Note:ONE WAY AUDIO/CDR-4:37 PM E-TIME/SPRINT-COMPLETS/LATA-COMPLETES HMSW-210-002/TRUNK STAT:UNAVAIABLE/TRUNK GROUP-UNAVAIABLE/ROTI-

23:ABS: Tkt:4798234, Sev:3, Opened, Sname:AIRT, PL#:172928001, Contact:STAN LAWIS @ 9492418167 Note:CUST IS SEEING A LOT OF ERROR ON THE CRT COMEING FROM SEATTLE POWER

VF/NO CHAGES/NO ALARM/NO DBU/NO TESTING/NO EXT DEMARC

24:ABS:

25:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

25:.

26

:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

27:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

27:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

28:ABS: