9/11 Pager Messages
2001-09-11
11:46:39
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|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national and international circuits. Voiceservices investigating. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |202
2001-09-11
13:11:18
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04-PLEASE CALL ROSEANNE AT LEISURE REALTY AT 973-293-3267.
2001-09-11
13:27:03
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|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |205
2001-09-11
14:23:55
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|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN suppor
2001-09-11
14:23:57
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t investigating issues with Code Red filters. OUTAGE START: 11 Sep -1/2
2001-09-11
14:23:59
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11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:32:07
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next update at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.
2001-09-11
14:32:08
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527.0007 |233
2001-09-11
14:40:25
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Op
2001-09-11
14:40:27
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s 408.527.0007 |215
2001-09-11
15:17:03
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on red
2001-09-11
15:17:04
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undant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |224
2001-09-11
15:35:12
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|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11
2001-09-11
15:35:14
Arch
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ALPHA
Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:45:32
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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:58:36
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2
2001-09-11
15:58:38
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527.0007 |242 -2/2
2001-09-11
16:17:17
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|VOICE-P1 CLOSE PEND
2001-09-11
16:17:19
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ING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:17:21
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13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
18:42:18
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to b
2001-09-11
18:42:20
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ecome stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
18:42:22
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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2