9/11 Pager Messages
2001-09-11
11:46:43
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|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national
2001-09-11
11:46:45
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and international circuits. Voiceservices investigating. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |202
2001-09-11
13:27:18
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|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |205
2001-09-11
14:24:07
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|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs.
2001-09-11
14:24:08
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Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues with Code Red filters. OUTAGE START: 11 Sep -1/2
2001-09-11
14:24:10
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11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:32:25
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next update at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233
2001-09-11
14:40:25
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|VOICE-P1 UPDATE #4244564 |Site 4 netw
2001-09-11
14:40:27
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ork service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
14:48:03
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Poonam Thani||Hi Mary/Mike, I just spoke to the copy center folks and they can print 20 copies by Thurs. 11am if we send all docs to them latest by 3pm today. Pls. expedite if you have anything to be printed - send it to me soon. -1/2
2001-09-11
14:48:05
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Thanks, -Pam|242 -2/2
2001-09-11
15:17:14
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START:
2001-09-11
15:17:16
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11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |224
2001-09-11
15:35:30
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|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:45:32
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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:58:36
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN
2001-09-11
15:58:38
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. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2
2001-09-11
15:59:02
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527.0007 |242 -2/2
2001-09-11
16:17:40
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|VOICE-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START:
2001-09-11
16:17:42
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11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:17:43
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13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
18:42:18
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to b
2001-09-11
18:42:20
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ecome stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
18:42:22
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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2