9/11 Pager Messages

cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not communicating. |Sent at 02:05

cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication

issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS -Production completed and records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:32

jghill 75925-335 - UPDT-DC6035-Ottawa,KS -Production completed and records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:33

bdsabin 277-1263 DNSMART ESCAL| st#1895, WREXHAM, GB down smart. down 3 hrs. CE onsite eta with parts is 0445cst. 1045gmt. |Sent at 04:52

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:07

jghill 75925-335 - UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:08

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:02

jghill 75925-335 - UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:03

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN the eeco system keeps loosing power looks like the power integrity down time 5.5 hours very high cust. imp |Sent at 07:28

tlirons 277-2160 DNGAS ESCAL| Club 8228 going thru remodel. Fiber for g

as station got cut. Wachter dispatched. Eta for 8:30 CST. Club opened at 7:00am CST. |Sent at 08:00

alboyle 73790-RETURN- 9193 - si

te experiencing intermittant network issues - impacting 10 associates - site unable to ship - support engaged Sent at 08:14

alboyle 73790-DIV1- 6024 - TMS sorter down - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

alboyle 73790-DIV1- 6024 - TMS sorter down since 07:50 - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN got power issue fixed auto gas is tring to get the pc back up down time 6 hours 15 min |Sent at 08:18

From Rolita Cook Sub:Manual Bill Update 9/11 Msg:Daily App: $0 Daily Ops: $0 Daily Hdw: $0 Daily Env: $0 Daily Mtn: $0 MTD App: $0 MTD Ops: $128,946.25 MTD Hdw: $114,353.94 MTD Env: ...

$0 MTD Mtn: $0

camccor 72444 DNGAS DE-ESCAL| s#8228;WINSTON-SALEM, NC;gas station up;fiber cut repaired;down time:2hours |Sent at 08:37

From Sherri Tyler Sub:Per

Jim Shortal this money was for contractors to build applications for the Intl. areas; however they assumed that the contract work would be done here in Bentonville, ...

therefore it is 05 capital - Sherri - 47194 Msg:

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN shiping a new gas pc no eta at this time will page with eta when i get it down time 7 hours |Sent at 08:54

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN eta is 20:00CST for the new

gas pc to be onsite |Sent at 09:03

alboyle 75925-324-RETURN- DESC - RC9193 Indianapolis IN - workstations are now online site working - support working to determine root cause - R#678371 Sent at 09:10

From Reminder: Reminder - Subject: Additional Charges for Gift Registry CER w/John Howell, Joe Still, Butch Humes, Max Miller & Ken Gish Location: Ken's office Start Time: 9:

30:00 AM

alboyle 75925-324-DIV1- DESC - DC6024 - Both sorters are running - applicaton verified - R#678445 - hardware Sent at 09:20

From Sharon Bell Sub:Per Ken Gish,

please report to DGTC North Conference Room now! Msg:

From Shanno

n Allison-Nolan Sub:Ken, please call Randy Salley at x73371 at your earliest convenience. THANKS! Shannon x73123 Msg:

From Shannon Allison-Nolan Sub:pls call Randy Salley on cell 903-1236 please. thank you, shannon x73123 Msg:

From Kathy Penn Sub:David called me and said if you need anything he is on line and you can hit his pager. Msg:

From Dianne Aerts Sub:URGENT - Please call 73200 ..Dianne Msg:

From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

From Reminder: Reminder - Subject: Task List w/Paul Antony, Lloyd Lancelot, Rick Combs, Brad Hopman, Wes Offenbacker, Ken Gish Location: Ken's office Start Time

: 11:00:00 AM

From Rick Tuel Sub:Cafetorium prayer request Msg:Dan and Ken, I have had a request to use the Cafetorium for those who want to pray at 11:00. May I set that up? Rick Tuel, 7-5657

jslay 72674-B/L- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

alboyle 73790-GROC- ESC Groc DC6074- Auburn IN-site experiencing intermittant slowness issues with touchscreens impacting shipping - support engaged Sent at 12:42

From Sharon Bell Sub:The ISD VP/Director group will convene at 1:30 in DGTC North Conference

Room. Msg:

From Dianne Aerts Sub:Shall I cancel the rest of the meetings for the day? ...Dianne 73200 Msg:

From Reminder: Reminder - Subject: War Room Meeting Location: DC101 Start Time: 1:30:00 PM

From Reminder: Reminder - Subject: Management Meeting w/all Mgrs & Directors in Gish Area Location: DGTC 304 Start Time: 2:00:00 PM

From Reminder: Reminder - Subject: EURO Team Meeting Location: Cafetorium Start Time: 2:00:00 PM

mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes n

ot yet implemented today. Sent at 14:16

alboyle 73790-GROC- UPDT-Grocery DC6074-touchscreens still experiencing intermittant slowness-impacting 20 users in shipping-support still actively engaged Sent at 14:17

From Dianne Aerts Sub:Please call Don Brown NCR 271-2703 - has question about the cancellation of all upgrade activities. ...Dianne Msg:

alboyle 73790-GROC- UPDT-Grocery DC6074-intermittant slowness continues-appears to be issue with a bad touchscreen unit-suppot working to isolate unit Sent at 15:41

WMT: 46.23 0 |Page Sent 9/11/2001

4:00:06 PM

alboyle 73790-RETURN- ESC - RC9194 Macon, GA - site has scanners stuck in working mode-impacting 40 associates in various areas-support engaged Sent at 16:03

From Kerrie Scroggins: I've got a unique situation, can you give me a call Becky is not available. Kerrie Scroggins ISD People Division 7-3801

From Reminder: Reminder - Subject: Genco Contract Location: Ken's Office Start Time: 4:

30:00 PM

From Dianne Aerts Sub:Please call Dale Grant of NCR called 271-2777. ...Dianne Msg:

alboyle 73790-RET

URN- DESC - RC9194 Macon, GA - scanners are now working and verified as of 16:20 Sent at 16:25

From Bekki Boyd Sub:Per Kerry Pauling there is not a "5 PM" today...bb Msg:

From Reminder: Reminder - Subject: Customer Meeting w/Gary Maxwell, Steve Gardner & Ken Gish Location: Warehouse Ops conf Rm Start Time: 5:00:00 PM

From Dianne Aerts Sub:I've tentatively put a meeting on your calendar for 2:00 tomorrow w/Kerry Pauling and Steve Pettinger to go over presentation. ...Dianne Msg:

alboyle 73790-RETURN- UPDT- DC6074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:27

alboyle 73790-GROC- UPDT- DC6074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:28

alboyle 73790-GROC- UPDT- DC6074 - response on touchscreens has improved - support actively engaged Sent at 17:38

From Mike Nordin: Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Per Randy Salley and Greg Hames. Additional updates expected from ...

Salley.

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 - system Sent at

18:05

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 Sent at 18:05

mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:07

From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a meeting prior the Divisional Meeting. Msg:

mrnordi 73806-B/L- MB upd - Currently working on 3 reports for merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*-Checking breaker panels now with flashlights and walkies. DN=15 minutes, 32 customers ...

waiting. |Sent at 20:27

hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:30

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*All breaker panels check good. Still no power: Rich from Sam's gas has had store call an ...

electrician, ETA 8:50 P.M.CDT: DN=25 minutes, 30+ customers waiting. |Sent at 20:41

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite checking power feed into the Kiosk from Club. Store is closed. DN=60 ...

minutes. |Sent at 21:11

hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10pm. Working through warehouse vs assembly. Sent

at 21:29

hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:32

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite found Transformer to Kiosk damaged. Local tility notified and will ...

have a CE onsite tonight to replace transformer. |Sent at 21:34

hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROG

RESS. Sent at 22:34

hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:22

hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 2

3:24

hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:28

hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at 01:35

hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36

hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37

jlwindh 75925-321-DIV1- 6024 - informix failed over to ds1 from ds2 box. DBA engaged. No impact. Sent at 01:56