9/11 Pager Messages

(25)07:ABS: Tkt:4999621, Sev:3, TIQ:38min, Queue:PLTQ, Cust Name: MARCONI SYSTEMS TECHNOLOG

(27)08:ABS: Tkt:4942550, Sev:2, TIQ:32min, Queue:PLTQ, Cust Name: THE LODGE AT MTN. VILLAGE

(2)09:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THE

RE IS CURRENTLY NO IMPACT TO

(3)09: THE FACILITY.

(5)10:ABS: Peers, Please have reps start taking SMC North calls, their phone system is out..Need more Reps on Government phones. Thx Renee cc: Managers

(7)11:ABS: All, SMC-South is now taking SMC-North's calls until further notice. Please ensure we have the phones manned until notification advising North is taking calls

again. We are exp problems calling out in the South due to capacity. Please

(8)11:have reps continue t o try calls until connection is made. Bonita x4453

(9)12:ABS: Peers, we need to have a team of reps that will works the norths tickets. All workable tickets should be placed in territory F^ and those are the tickets we should focus on managing here in the south until further notice. If you have

(10)12:any questions please call me. Bonita x4453

(13)Due to extremely high call volume we are blocking traffic. At this time only Costco. Costco call volume is at 16,000. Blocking 14,102

. Core network is block 50% of calls to Wash and NY.

(14)13:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWER

S IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(15)13: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(17)14:ABS: Tkt:4562236, Sev:2, TIQ:46min, Queue:PLTQ, Cust Name: BANKERS TRUST - NEW YORK,

(18)15:ABS: Tkt:4825661, Sev:2, TIQ:44min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC

(19)16:ABS: Tkt:4849840, Sev:2, TIQ:46min, Queue:PLTQ, Cust Name: CREDIT LYONNAIS-W

ALL ST

(2

0)17:ABS: Tkt:4905964, Sev:2, TIQ:46min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC

(21)18:ABS: Tkt:5003759, Sev:2, TIQ:46min, Queue:PLTQ, Cust Name: GAP

(22)19:ABS: Tkt:5003764

, Sev:2, TIQ:45min, Queue:PLTQ, Cust Name: COMPUTER RESEARCH

(23)20:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(25)Due to extremely high call volume the core

network is blocking 75% in all switches. Local exchange carries are also blocking calls. Costco call volume is at 19,000 by five minutes. Blocking 6,509 by

(26)five minutes.

(31)21:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(32)21:AGON

(2)Due to extremely high call volume the core network is blocking 75% in all switches. Local exchange carriers are also blocking calls. Costco call volume is at 18,000 by five minutes. Currently we are

(3)not blocking any calls.

(7)22:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(10)23:ABS: Tkt:5003460, Sev:2, TIQ:49min, Queue:PLTQ, Cust Name: GERBER CHILDRENSWEAR, INC

(11)Due to extremely high call volume the core network is bloc

king 75% of calls in all switches to NPA 646,917,703,301,212,202. Costco call volume is at 15,000 by five minutes. Currently we are not

(12)blocking any calls.

(14)24:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(16)25:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(19)26:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(20)75 % of the calls are still being blocked to NY NPAs. Costco volume is at 13,000 by five minutes. Currently we are not b

locking any calls.

(21)27:ABS: Peers, North has there calls back. Please have the reps logg out. Thanks, Bonita x4453

(26)28:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(10)29:ABS:

(12)30:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING

306 TKTS

(13)30:.

(16)Costco volume is at 27,800 by five minutes. Currently we are blocking 16700 calls. 75 % of the calls are still being blocked to NY NPAs

(18)31:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(19)Costco volume is at 32,700 by five minutes. Of which we currently are blocking 19600 costco calls. 75 % of the calls are still bein

g blocked to NY NPAs