9/11 Pager Messages

Prism/myaccounts.wachovia.com Available at 9/11/01 3:08:15 AM. Total Down Time: 23 minutes.

OPEN - 336-773-5319 - TICKET P164515 - SEVERITY 2 - DESCRIPTION BELTON/1.92.210/SRBRP045/ NO POWER - Page request submitted at: 9/11/01 6:28:12 AM

P164518 - USERS IN SECURITIES DEPT IN LONDON ARE NOT RECEIVING ANY E-MAIL/PER THE USER THEY USUALLY GET 20 TO 30 E-MAILS PER DAY. RNM 32948

OPEN - 336-773-6206 - TICKET P164521 - SEVERITY 2 - DESCRIPTION KANA NOT RECEIVING SECURE MESSAGES. - Page request submitted at: 9/11/01 7:14:37 AM

CLOSED - 336-773-2725 - TICKET P164025 - SEVERITY 2 - DESCRIPTION USER GETTING ERROR IN CHECK IMAGE: COULD NOT ALLOC

ATE TO NODE IBMSMC1 - Page request submitted at: 9/11/01 7:30:08 AM

Prism/myaccounts.wachovia.com Available at 9/11/01 8:45:34 AM. Total Down Time: 6 minutes.

OPEN - 336-773-5361 - TICKET P164587 - SEVERITY 2 - DESCRIPTION RICHMOND-SECOND AND GRACE//1.82.218.1//VRBRF220: ROUTER

CPU FAILURE//CALLING AVAYA//SH - Page request submitted at: 9/11/01 9:46:59 AM

OPEN - 336-773-2234 - TICKET P164662 - SEVERITY 2 - DESCRIPTION DALSCN02 SHOWING DO

WN ON PATROL - Page request submitted at: 9/11/01 3:41:54 PM

UPDATED - 336-773-2234 - TICKET P164665 - SEVERITY 1 - DESCRIPTION NSHPK114 - ALERTING ON GABBY - Page request submitted at: 9/11/01 3:59:19 PM

UPDATED - 336-773-5349 - TICKET P164685 - SEVERITY 2 - DESCRIPTION N300/ PINE KNOLL SHORES / 1.84.208/NO PING - Page request submitted at: 9/11/01 8:22:49 PM

request submitted at: 9/11/01 11:00:22 PM

OPEN - 336-773-2234 - TICKET P164714 - SEVERITY 1 - DESCRIPTION CAN'T LOGIN SWIFT - Page reques

t submitted at: 9/11/01 11:48:38 PM