9/11 Pager Messages

2001-09-11
10:00:44
Skytel
[002354558]
D
ALPHA
corp.tmc@firstdatacorp.com||Sent 0900C, 09/11 - As of 0851C, CTX Verizon SmartTouch reps are getting screen pops and then the call drops. USAN notified and is working the issue. No ETR.
2001-09-11
10:00:46
Skytel
[002354558]
D
ALPHA
TMC.
2001-09-11
11:25:14
Skytel
[002354558]
D
ALPHA
corp.tmc@firstdatacorp.com
2001-09-11
11:25:16
Skytel
[002354558]
D
ALPHA
||Sent 09/11 1025C, As of 1020C, Smart Touch operators report they are getting screen pops with no customer on the line. USAN continues to investigate under ticket 17167./TMC
2001-09-11
13:30:44
Skytel
[002354558]
D
ALPHA
corp.tmc@firstdatacorp.com||Sent 09/11 1228C, As of 1225C, USAN continues to investigate Smart Touch connectivity problems. Data circuits appear to be up and voice circuits
2001-09-11
13:30:46
Skytel
[002354558]
D
ALPHA
are still down.No ETR/Ticket 17167/TMC
2001-09-11
15:49:46
Skytel
[002354558]
D
ALPHA
corp.tmc@firstdatacorp.com||Sent 09/11 1435C, As of 1406C, CTX reports they are still seeing screen pops with no voice. Frequency has dropped to approximately 1 in 20 calls. Problems are being attributed to is
2001-09-11
15:49:48
Skytel
[002354558]
D
ALPHA
sues in New York./TMC
2001-09-11
16:00:44
Skytel
[002354558]
D
ALPHA
Traffic.CTX@firstdatacorp.com|stats update|There has not been no change in call volume or absent percentage, products are running fine with no tech issues at this time.
2001-09-11
16:51:44
Skytel
[002354558]
D
ALPHA
Traffic.CTX@firstdatacorp.com|stats update| fcst ab rate oil asa-3.0
2001-09-11
16:51:46
Skytel
[002354558]
D
ALPHA
45.1 0 union abn rate-0% 38.6
2001-09-11
16:53:45
Skytel
[002354558]
D
ALPHA
Traffic.CTX@firstdatacorp.com|stats update|The call volume frcst has not changed and the absent rates as well. No reports of tech issues at this time.
2001-09-11
18:03:45
Skytel
[002354558]
D
ALPHA
corp.tmc@firstdatacorp.com||As 1655 There is no new update for the SmartTouch ou
2001-09-11
18:03:46
Skytel
[002354558]
D
ALPHA
tage. 1 out of 20 calls continue to be affected. Problems are being attributed to issues in New York. Updates will follow TMC.