9/11 Pager Messages

2001-09-11
08:28:44
Skytel
[003950448]
A
ALPHA
Opened TR#2563727 Sev 1 Esc @ 08:13 - Accounts are being hotcarded for no apparent reason and being added to Association Warning Bulletins to have cards picked up at the Point of Sale. R/Scharning 888-567-8304.
2001-09-11
08:56:59
Skytel
[003950448]
A
ALPHA
open tr 2564084 sev 1 @08:50 . Business Card Representatives are unable to access web forms. BCJUWIN oncall has been contacted and is investigating sdyce 888-567-8304
2001-09-11
10:29:44
Skytel
[003950448]
A
ALPHA
open tr 2564182 sev 1 @ 10:10 Eservices telephone number is ringing busy . BCJXTCOM has been notified and is investigating. sdyce 888-567-8304
2001-09-11
11:46:44
Skytel
[003950448]
A
ALPHA
Assigned/TR 2563634/Sev1/Escalated at 11:35et/The system is denying account consolidations between valid account numbers. 170 accts have been identified for impact. S/Harkness, 888-567-8304.
2001-09-11
13:17:46
Skytel
[003950448]
A
ALPHA
update tr 2564182 open as sev 1 @ 10:10/ E-services number ringing as busy. Lowered to a sev 2 @13:01. This # serves only internal customers, issue only sporadi
2001-09-11
13:17:48
Skytel
[003950448]
A
ALPHA
c,BCJXTCOM is still looking for root cause sdyce 888-285-9696
2001-09-11
13:53:01
Skytel
[003950448]
A
ALPHA
Update/TR 2563634/Sev1/@13:30et/ Programmers found incorrect code that is causing account consolidations to be denied incorrectly. BCBCS2 will implement a coding change at 13:00ct to
2001-09-11
13:53:03
Skytel
[003950448]
A
ALPHA
fix the issue. s/harkness,888-567-8304