9/11 Pager Messages

2001-09-11
09:20:39
Skytel
[003952450]
A
ALPHA
7:00 MST WELCOME TO WSOS SEPT 11TH JB ARL-ATL GRV-HTV NPN-WIC TC AUS-HOU CDR-RFD IOC-SPR CH CSP-DEN MEM-NLS PHX-SRB ALBS-CHAS GOOD LUCK TO ALL!!!
2001-09-11
09:59:54
Skytel
[003952450]
A
ALPHA
Due to what is going on in Washington and New York at this time, Arlington is into disaster mode. All agents are signed off and applications are closed. NCD/AK
2001-09-11
10:22:55
Skytel
[003952450]
A
ALPHA
NCD UPDATE: Arlington center will be closed for the rest of the day...NCD
2001-09-11
10:40:39
Skytel
[003952450]
A
ALPHA
NCD ISSUES: The northeast coast is being affected currently, with everything that is happening in Washington and New York NCD
2001-09-11
10:43:54
Skytel
[003952450]
A
ALPHA
NationalData.Team@wcom.com|PER REGIONALS, PUT ALL HEADS INTO TRAINING UNTIL FURTHER NOTICE.|
2001-09-11
10:49:39
Skytel
[003952450]
A
ALPHA
srbocc@wcom.com|Disaster Update|At this time the Arlington center is closed and Huntvalley may soon follow. All voice/data communication in/out of NY is blocked as well as AC 202. OBTM nationwide has been shut down. Volumes across the co
2001-09-11
10:54:54
Skytel
[003952450]
A
ALPHA
NCD Disaster: Due to the disasters in the Northeast calls have been blocked in Washington DC and New York area. We are getting reports that areas in Northeast have lost service. Please inform you c
2001-09-11
10:54:55
Skytel
[003952450]
A
ALPHA
ore management. KW/NCD
2001-09-11
11:19:56
Skytel
[003952450]
A
ALPHA
NCD DISASTER:
2001-09-11
11:19:57
Skytel
[003952450]
A
ALPHA
The following centers are in Disaster: Niles Springfield Arlington Houston Austin NCD/CW NCD/
2001-09-11
11:30:09
Skytel
[003952450]
A
ALPHA
Due to the nature of issues across the nation, all centers will be closing. All Customer Service and Telemarketing will all be closed. Please join 675-1001 800-952-3675 PC 1001 with
2001-09-11
11:30:11
Skytel
[003952450]
A
ALPHA
any questions.
2001-09-11
11:31:54
Skytel
[003952450]
A
ALPHA
NCD DISASTER: Due to todays state of emergancy MCI is shutting down. NATS is closing the gates. NCD will monitor the cente
2001-09-11
11:31:55
Skytel
[003952450]
A
ALPHA
rs to make sure they are closed properly. More updates to follow. NCD/CW
2001-09-11
12:26:54
Skytel
[003952450]
A
ALPHA
NCD DISASTER: At this time we are brining the customer service centers back online. Incomming CSR's are being asked to foll
2001-09-11
12:26:56
Skytel
[003952450]
A
ALPHA
ow their scheduels. NCD/CW
2001-09-11
12:43:39
Skytel
[003952450]
A
ALPHA
At this time all TM sites will remain closed for the remainder of the day. CS sites will remain open. Updates will be given on the half hour via the main bridge 675-1001 800-952-3675 PC 1001. JD/NSS
2001-09-11
14:03:54
Skytel
[003952450]
A
ALPHA
DISASTER: The following centers have reopened and are taking calls: Denver Clovis Greenville Opne in the next 30 min: Houston SGT. Bluff Atlanta NCD/CW
2001-09-11
14:39:54
Skytel
[003952450]
A
ALPHA
NCD UPDATE: BU ABA PROD AHT --- ---- ---- ----- CL 45% 58% 87% CN 35% 62% 92% S&R 18% 77% 84% SB 68% 62% 90% TM 77% 52% 107% NCD/C
2001-09-11
14:39:56
Skytel
[003952450]
A
ALPHA
W
2001-09-11
14:45:56
Skytel
[003952450]
A
ALPHA
NCD DISA
2001-09-11
14:45:58
Skytel
[003952450]
A
ALPHA
STER The following centers are open at this time: Denver Atlanta Greenville Austin Sgt. Bluff Clovis Niles NCD/CW
2001-09-11
15:38:54
Skytel
[003952450]
A
ALPHA
NCD UPDATE: All centers are up and running except the following: Arlington Cedar Huntvalley NCD/CW
2001-09-11
15:52:39
Skytel
[003952450]
A
ALPHA
NCD UPDATE<revised>: All centers are up and running except the following: ARL, PHX, CDR, HTV
2001-09-11
15:52:41
Skytel
[003952450]
A
ALPHA
NCD/CW
2001-09-11
16:13:54
Skytel
[003952450]
A
ALPHA
srbocc@wcom.com|Disaster Update|At this time we have all S&R and AST agents signed into and taking Universal calls. There are 33 agents total signed into Univer
2001-09-11
16:13:56
Skytel
[003952450]
A
ALPHA
sal. We have 3 agents signed in to Safteynet. Thnx, RMG
2001-09-11
16:26:41
Skytel
[003952450]
A
ALPHA
NCD INFORMATION: We are currently having all centers open for business as usual tomorrow Wednesday the 12th. There are 2 centers that are questionable and they are Arlington and Hunt Valley updates on these cen
2001-09-11
16:26:43
Skytel
[003952450]
A
ALPHA
ters to follow. KW/NCD
2001-09-11
19:40:39
Skytel
[003952450]
A
ALPHA
NCD UPDATE: BU ABA PROD AHT --- ---- ---- ----- CL 72% 66% 84% CN 35% 74% 92% S&R 65% 76% 84% SB 81% 66% 90% TM 81%
2001-09-11
19:40:41
Skytel
[003952450]
A
ALPHA
57% 104% NCD/Ameer
2001-09-11
22:32:54
Skytel
[003952450]
A
ALPHA
NCD UPDATE: BU ABA PROD AHT --- ---- ---- ----- CL 74% 66% 86% CN 33% 74% 93% S&R 62% 78% 84% SB 80% 69% 90% TM 68% 68% 101% NCD/Ameer