9/11 Pager Messages
2001-09-11
08:29:50
Skytel
[005255594]
C
ALPHA
Opened TR#2563727 Sev 1 Esc @ 08:13 - Accounts are being hotcarded for no apparent reason and being added to Association Warning Bulletins to have cards picked up at the Point of Sale. R/Scharning 888-567-8304.
2001-09-11
08:59:52
Skytel
[005255594]
C
ALPHA
open tr 2564084 sev 1 @08:50 . Business Card Representatives are unable to access web forms. BCJUWIN oncall has been contacted and is investigating sdyce 888-567-8304
2001-09-11
10:28:50
Skytel
[005255594]
C
ALPHA
open tr 2564182 sev 1 @ 10:10 Eservices telephone number is ringing busy . BCJXTCOM has been notified and is investigating. sdyce 888-567-8304
2001-09-11
11:46:35
Skytel
[005255594]
C
ALPHA
Assigned/TR 2563634/Sev1/Escalated at 11:35et/The system is denying account consolidations between
2001-09-11
11:46:37
Skytel
[005255594]
C
ALPHA
valid account numbers. 170 accts have been identified for impact. S/Harkness, 888-567-8304.
2001-09-11
13:17:35
Skytel
[005255594]
C
ALPHA
DIAL IN NUMBER FOR 2 AND 4 CALL IS 8883902712 THE PIN IS 35069. PLS CONFIRM U HAVE THIS INFO,. FROM LINDA.
2001-09-11
13:52:52
Skytel
[005255594]
C
ALPHA
Up
2001-09-11
13:52:54
Skytel
[005255594]
C
ALPHA
date/TR 2563634/Sev1/@13:30et/ Programmers found incorrect code that is causing account consolidations to be denied incorrectly. BCBCS2 will implement a coding change at 13:00ct to fix the issue. s/harkness,888-567-8304