9/11 Pager Messages

2001-09-11
09:21:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670892 Sev: 3 has been transferred to your group. Andrews,Angela 714/825-3600 54007 DESC: Customer is reporting that she is not able to log on to Aspect phone, error message ,Aspect failed to sign you on to a call cente
2001-09-11
09:21:48
Skytel
[005328645]
B
ALPHA
r.> Custo
2001-09-11
11:36:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670949 Sev: 3 has
2001-09-11
11:36:48
Skytel
[005328645]
B
ALPHA
been transferred to your group. Vela,Christina M 210/474-5411 DESC: customer is calling in to request passwords changed for students of hers. usernames are moore_wh and crochan_na.
2001-09-11
12:00:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670974 Sev: 3 has been transferred to your group. Pecora,Tine L 714/825-3794 DESC: Customer is reporting that the local tech Tom Mitchell was at her desk he
2001-09-11
12:00:48
Skytel
[005328645]
B
ALPHA
lping her with an error message that her "resources are dangerously low" "2001-09-11
2001-09-11
12:03:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670980 Sev: 3 has been transferred to your group. Pecora,Tine L 714/825-3794 DESC: Customer is reporting that when she views job descriptions th
2001-09-11
12:03:48
Skytel
[005328645]
B
ALPHA
e information is all garbled - indicates looks like it is printed with WING DINGS.
2001-09-11
12:18:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670988 Sev: 3 has been transferred to your group. Mendez,Diana 760-804-2222 x46403 DESC: Customer is reporting that she is unable to transfer calls from her aspect phone. Customer has re-set phone and still not able to re-set.
2001-09-11
13:00:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00666731 Sev: 3 has been transferred to your group. Kemp,Ali K 714-825-4250 DESC: Customer call to report everyday between the hour
2001-09-11
13:00:48
Skytel
[005328645]
B
ALPHA
s of 3:30-4:00 his RX So. is always shutdowns. User states this is an on going issue and re-booting
2001-09-11
13:21:46
Skytel
[005328645]
B
ALPHA
Problem 00660333 transferred to Group CTS_RX
2001-09-11
13:36:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00671045 Sev: 3 has been transferred to your group. La Master,Joyce I 714/825-3632 DESC: customer is reporting a problem with her aspect phone system. light just stays red and customer can not get light to go to green. username i
2001-09-11
13:57:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670799 Sev: 3 has been transferred to your group. Yates,Shiralyn K 714/825-3667 DESC: customer is reporting that outlook is having a problem with the calendar function. when meeting notices are sent out two users do not receive
2001-09-11
14:03:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00671076 Sev: 4 has been transferred to your group. Morales,Lisa M 210/478-4313 DESC: Password reset for RXCLAIMS, username: Morales_LM. Contact is: Bill Geigenmiller at ext. 4313.
2001-09-11
14:36:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00670927 Sev: 3 has been transferred to your group. Collins,Mary A 714/825-6712 DESC: Customer is reporting that she is not able to open her "My PacifiCare
2001-09-11
14:36:48
Skytel
[005328645]
B
ALPHA
>. Username:col
2001-09-11
14:54:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00671108 Sev: 3 has been transferred to your group. Moore,William H 210/478-4313 DESC: Customer stating that the password for RX claims needs to be reset for Username:moore_wh.
2001-09-11
17:33:46
Skytel
[005328645]
B
ALPHA
Problem 00671164 transferred to Group CTS_RX
2001-09-11
20:18:31
Skytel
[005328645]
B
ALPHA
MyPacifiCare page from: angela cruz R U still here? Fill up your gas tank, they may be closing the refineries-3 days to come back up. Ang 53835
2001-09-11
21:39:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00671385 Sev: 3 has been transferred to your group. Slater,Gary E 714/825-3705 DESC: I would like to open a ticket to have score and views added to Charron Andrus and Katherine Simpsons computer. ** see w/h **
2001-09-11
21:42:46
Skytel
[005328645]
B
ALPHA
Prob ID: 00671386 Sev: 3 has been transferred to your group. Slater,Gary E 714/825-3705 DESC: I need to have the network connection checked for cubicle # 3614, it will not connect to network. ** plese see w/h **