9/11 Pager Messages

2001-09-11
03:18:40
Arch
[0433823]
D
ALPHA
(9)33:ABS: OTTO 4874380 to level 2 need update or escalation on this tkt. thanks...sonya trimble/smc 800 877 5045 x4667
2001-09-11
05:37:04
Arch
[0433823]
D
ALPHA
(10)34:ABS: OTTO 4874380 to level 3 need update or escalation on this tkt. thanks...sonya trimble/smc 800 877 5045 x4667
2001-09-11
08:50:10
Arch
[0433823]
D
ALPHA
(11)35:ABS: OTTO 4999728 to level 2 PLEASE CLEAR FOR CLOSURE/CUST HAS ADVISED SERVICE RESTORED/THANKS GLORIA/SMC/8008775045X4535
2001-09-11
09:00:20
Arch
[0433823]
D
ALPHA
(12)36:ABS: OTTO 4722761 to level 2 sosc...need telco f/u on tkt 4722761...no update since 14:59cdt yesterday....thanks
2001-09-11
11:48:02
Arch
[0433823]
D
ALPHA
(13)37:ABS: OTTO 4965242 to level 2 REQ 2ND LEVEL ESC FOR TECH TO PICK UP TKT AND TO GET STATUS...JPITTS/SMC/4474
2001-09-11
12:39:00
Arch
[0433823]
D
ALPHA
(14)38:ABS: OTTO 5003907 to level 2
2001-09-11
15:01:53
Arch
[0433823]
D
ALPHA
(15)39:ABS: OTTO 5004010 to level 2
2001-09-11
15:02:03
Arch
[0433823]
D
ALPHA
(16)40:ABS: OTTO 4874380 to level 4 req 4th lvl escl att//need
2001-09-11
15:02:04
Arch
[0433823]
D
ALPHA
updt//rkennedy smc 4464
2001-09-11
15:39:48
Arch
[0433823]
D
ALPHA
(17)41:ABS: OTTO 4835276 to level 2 ESC LEVEL 2 NO TECH PICK UP OR UPDATED STATUS///TRENA EADY SMC 4692
2001-09-11
16:28:34
Arch
[0433823]
D
ALPHA
(18)42:ABS: OTTO 4950589 to level 2 prio tkt **** white house ***** freda/smcn 800-726-0201 x2513
2001-09-11
17:40:47
Arch
[0433823]
D
ALPHA
(19)43:ABS: OTTO 5004092 to level 2 TKT'S 4+ HOURS OLD AND SEV 2...REQUESTING SOONEST POSSIBLE PICK UP AND EXAMINATION OF THIS TROUBLE BY THE NEXT AVAILABLE TECHNICIAN.....SARA BESHARA/SMC/X4689
2001-09-11
18:37:37
Arch
[0433823]
D
ALPHA
(20)44:ABS: OTTO 4827053 to level 2 REQUEST FOR 2ND LEVEL ESCALLATION TO TKT 4827053 DUE TO NO ACTIVE FROM TECH. THANK YOU. ANGIE/SMCX1800 726 0201
2001-09-11
20:34:31
Arch
[0433823]
D
ALPHA
(21)45:ABS: OTTO 4809370 to level 3 3RD LVL REQUEST. IKA/BMG/8007865050 OPT.1,2
2001-09-11
21:42:06
Arch
[0433823]
D
ALPHA
(22)46:ABS: OTTO 4804882 to level 3 need updates from telco/no updates since 18:51/bballeva/smc