9/11 Pager Messages

2001-09-11
06:25:30
Metrocall
[0499421]
D
ALPHA
AG ATL Union Credut files are currently unavailable per Prod Support. (SC)
2001-09-11
06:25:30
Metrocall
[0499421]
D
ALPHA
AG ATL Union Credit files are currenty unavailable per Prod Support. (SC)
2001-09-11
09:50:33
Metrocall
[0499421]
D
ALPHA
The Fortis Gateway(I/T) building has been evacuate
2001-09-11
09:50:35
Metrocall
[0499421]
D
ALPHA
d for 4hrs. Business disruption communication will continue. 1of2 (SC)
2001-09-11
09:50:37
Metrocall
[0499421]
D
ALPHA
Helpdesk taking emergency calls only at this time, working on other methods of managing calls. thank you for your patience. 1of2 (SC)
2001-09-11
11:02:41
Metrocall
[0499421]
D
ALPHA
MKE Edif
2001-09-11
11:02:42
Metrocall
[0499421]
D
ALPHA
y VRU problems resolved per application support.There was a telephony T1 problem. (SC)
2001-09-11
11:44:03
Metrocall
[0499421]
D
ALPHA
(2of2) Helpdesk continues to work remotely, customers may leave messages and calls are returned. (SC)
2001-09-11
11:44:05
Metrocall
[0499421]
D
ALPHA
Update: WBY Gateway building still evacuated. Will update you when we are allowed to return. (1of2) SC
2001-09-11
12:20:48
Metrocall
[0499421]
D
ALPHA
Update: Helpdesk is handling live calls at this time while working remotely. (1
2001-09-11
12:20:50
Metrocall
[0499421]
D
ALPHA
of 2)
2001-09-11
12:20:52
Metrocall
[0499421]
D
ALPHA
Update: ETA for returning to the gateway building is between 12:30 & 1pm. Will update when we get the ok to return.(SC)
2001-09-11
12:20:52
Metrocall
[0499421]
D
ALPHA
FYI: Please encourage users to delay calling the WBY HelpDesk with routine requests so urgent problems can be managed.(
2001-09-11
12:20:54
Metrocall
[0499421]
D
ALPHA
SC)
2001-09-11
13:02:40
Metrocall
[0499421]
D
ALPHA
Update: Woodbury Gateway building is opening at 11:45 for essential personnel. Helpdesk will b
2001-09-11
13:02:42
Metrocall
[0499421]
D
ALPHA
e fully operational shortly.(SC)
2001-09-11
13:02:44
Metrocall
[0499421]
D
ALPHA
MKE Tele-App users eperiencing slow response.
2001-09-11
13:53:38
Metrocall
[0499421]
D
ALPHA
MKE TeleApp server was rebooted around 12:30. Slow response issues have been resolved. (SC)
2001-09-11
14:03:20
Metrocall
[0499421]
D
ALPHA
WBY Helpdesk is now onsite at the Gateway building & fully operational. No calls in queue. : ) (SC)
2001-09-11
14:40:27
Metrocall
[0499421]
D
ALPHA
Update: Data Center Prod Control, Prod support, Operations all fully staffed & operational. (SC)
2001-09-11
14:40:27
Metrocall
[0499421]
D
ALPHA
Update: KC office is closing at 2pm today. (SC)
2001-09-11
16:21:55
Metrocall
[0499421]
D
ALPHA
FH Teleapp is now available. (SC)