9/11 Pager Messages

2001-09-11
09:49:29
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(28)70:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT T
2001-09-11
09:49:31
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HE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO
2001-09-11
09:49:33
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(29)70: THE FACILITY.
2001-09-11
10:08:23
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(30)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
10:18:17
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(31)71:ABS: All, SMC-South is now taking SMC-North's calls until further notice. Please ensure we have the phones manned until notification advising North is taking calls again. We are exp problems calling out in the South due to capacity. Pl
2001-09-11
10:18:19
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ease
2001-09-11
10:18:23
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(32)71:have reps continue t o try calls until connection is made. Bonita x4453
2001-09-11
10:19:21
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(1)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
10:28:17
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(2)NCC Op 9/11 8:59 AM CDT New York, NY/New York, NY Multiple DS3 outage (21) Site Evacuated due to New York, NY
2001-09-11
10:28:19
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disaster. More information as available. TCC tkt#2041241 pw
2001-09-11
10:29:44
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(3)NCC Opening: 9/11 8:00 AM CD
2001-09-11
10:29:45
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T New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
10:39:15
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(4)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because
2001-09-11
10:39:17
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of possible terrorists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
10:47:51
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(5)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Swit
2001-09-11
10:47:53
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ch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
10:51:32
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(6)Due to extremely high call volume we are blocking traffic. At this time only Costco. Costco call volume is at 16,000. Blocking 14,102. Core network is block 50% of calls to Wash and NY.
2001-09-11
10:52:15
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(7)72:AB
2001-09-11
10:52:17
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S: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD
2001-09-11
10:52:21
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(8)72: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.
2001-09-11
10:56:32
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(9)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terror
2001-09-11
10:56:34
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ists act on the New York trade center. TEAMS tkt# 2041237
2001-09-11
11:18:15
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(10)NCC Up 9/11 8:59 AM CDT New York, NY/New York, NY Multiple DS3 outage (23) Site Evacuated due to New York, NY disaster. Network congestion being experienced from all switches. TCC tkt#2041241 pw
2001-09-11
11:20:41
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(11)73:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).
2001-09-11
11:44:30
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(12)Due to extremely high call volume the core network is blocking 75% in all switches. Local exchange carries are also bl
2001-09-11
11:44:32
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ocking calls. Costco call volume is at 19,000 by five minutes. Blocking 6,509 by
2001-09-11
11:44:34
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(13)five minutes.
2001-09-11
11:52:30
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(14)NCC Up 9/11 The following sites have been evacuated due to Terrorist attacks on New York, NY and Washington, DC . New York, NY 60 Hudson ; Seattle, WA,
2001-09-11
11:52:32
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switch sites and Pittsburgh, PA POP site pw
2001-09-11
12:33:09
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(15)74:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY A
2001-09-11
12:33:11
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ND THE PENT
2001-09-11
12:33:17
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(16)74:AGON
2001-09-11
12:55:58
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(17)Due to extremely high call volume the core network is blocking 75% in all switches. Local exchange carriers are also blocking calls. Costco call volume is at 18,000 by five minutes. Currently we are
2001-09-11
12:56:07
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(18)not blocking any calls.
2001-09-11
13:08:22
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(19)NCC up 9/11 The following POP sites have been evacuated Columbus, OH Cleveland, OH, Las Vegas, NV and the Washington, DC switch site is evacuated except for 2 people NCC tkt# 2041237 pw
2001-09-11
13:36:43
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(20)75:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3
2001-09-11
13:36:44
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's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2
2001-09-11
13:50:57
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(21)99:ABS: Tkt:5004591, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
14:06:09
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(22)01:ABS: Tkt:5004630, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
14:09:35
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(23)Due to extremely high call volume the core network is blocking 75% of calls in all switches to NPA 646,917,703,301,212,202. Costco call volume is at 15,000 by five minutes. Currently we are not
2001-09-11
14:09:37
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(24)blocking any calls.
2001-09-11
14:11:37
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(25)76:ABS: 2/2 LDD network reporting 2,900
2001-09-11
14:11:39
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,000 blocked calls at present. Further updates to follow as come available.
2001-09-11
14:37:20
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(26)77:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2
2001-09-11
14:51:23
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(27)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=228 BC=3,960,087 NCC tkt# 2041237 pw
2001-09-11
14:55:12
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(28)78:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.
2001-09-11
15:05:49
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(29)02:ABS: Tkt:5004837, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
15:07:40
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(30)75 % of the calls are still being blo
2001-09-11
15:07:42
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cked to NY NPAs. Costco volume is at 13,000 by five minutes. Currently we are not blocking any calls.
2001-09-11
15:08:38
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(31)03:ABS: Tkt:5004845, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
16:15:47
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(32)79:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as
2001-09-11
16:15:51
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available.
2001-09-11
17:14:45
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(1)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=268 BC=4,085,125 NCC tkt# 2041237 dlh
2001-09-11
18:09:41
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(2)NCC Update 9/11 New York, NY 60 Hudson switc
2001-09-11
18:09:43
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h site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=273 BC=4,110,394 NCC tkt# 2041237 dlh
2001-09-11
18:23:05
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(3)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=273 BC=4,110,394 Code Blocked count12,588,332. NCC tk
2001-09-11
18:23:08
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t# 2041237 dlh
2001-09-11
19:20:09
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(4)NCC Update 9/11 New York, NY 60 Hudson switch site supervisor is doing a walk through att. DS3 outage count in NY is 25 DS3s down. SMC=297 BC=4,129,986 Code Blocked count=29,414,571. NCC tkt# 2041237 dlh
2001-09-11
19:55:16
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(5)80:ABS:
2001-09-11
20:19:12
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(6)04:ABS: Tkt:5005476, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
20:19:25
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(7)05:ABS: Tkt:5005481, Sev:1, Int Escl, EL:1, Queue:EVN6, Cust Name: FBI/7.5 (N)150012
2001-09-11
20:22:23
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(8)81:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR
2001-09-11
20:22:25
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RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS
2001-09-11
20:22:27
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(9)81:.
2001-09-11
20:31:40
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(10)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC. is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=308 BC=4,150,161 Code Blocked count=38,598,592. NCC tkt# 2041237 dlh
2001-09-11
20:42:53
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(11)NCC Opening: 9/11 New York, NY Offnet Outage: Verizon Central Office is on f
2001-09-11
20:42:55
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ire affecting 16 DS3s att. More info to follow. TCC tkt#2041302 NCC tkt#2041241 dlh
2001-09-11
20:56:32
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(12)Costco volume is at 27,800 by five minutes. Currently we are blocking 16700 calls. 75 % of the calls are still being blocked to NY NPAs
2001-09-11
21:10:25
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(13)NCC Update: 9/11 New York, NY Verizon Outage now affecting 18 DS3s. Under investigation by Verizon att. More info to follow. TCC tkt#2041302 NCC tkt#2041241 dlh
2001-09-11
21:37:15
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(14)82:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302
2001-09-11
21:46:02
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(15)Costco volume is at 32,700 by five minutes. Of which we currently are blocking 19600 costco calls. 75 % of the calls are still being blocked to NY NPAs
2001-09-11
22:46:19
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(16)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=402 BC=4,204,605 Code Blocked count=39,913,760. NCC tkt# 2041237 dlh
2001-09-11
23:00:24
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(17)NCC Update: 9/11 New York, NY Verizon Outage affecting 48 DS3s. West St. Central Office is on fire. Verizon working on solutions att. . TCC tkt#2041302 NCC tkt#2041237 dlh
2001-09-12
02:07:55
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(18)83:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL
2001-09-12
02:07:57
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(19)83:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.
2001-09-12
02:44:14
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(20)84:ABS: