9/11 Pager Messages

2001-09-11
09:40:46
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|ERP-P1 NOTICE #4243807 |SJPROD down. ERP production db unable to accept new connections and impacting access to Status Agent. Support escalation in progress. OUTAGE START: 11 Sep 6:33 PT NO ETU. Ops 408.527.0007 |213
2001-09-11
10:08:29
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|ERP-P1 UPDATE/CLOSE PENDING #4243807 |SJPROD db instance on host high was hung and is now up. ERP production db is now able to accept new connections. Status Agent is also available. ERP_dba's restarted instance to restore service. -1/2
2001-09-11
10:08:36
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OUTAGE START: 11
2001-09-11
10:08:38
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Sep 6:33 PT END: 11 Sep 7:00 PT Ops 408.527.0007 |299 -2/2
2001-09-11
10:11:19
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"Williams, William"|setting up schedule |for warroom now. -b|60
2001-09-11
11:58:43
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"Keith Koo"|The Sr Staff mtg for today has been cancelled |Team, Due to today's events. Lance's Sr Staff meeting has been cancelled.|132
2001-09-11
13:26:15
Arch
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Venkat Kirishnamurthyi|Re: 7 habits |Hi Todd, The user : franklin passwd : covey then select : Enter New Survey Results then it will ask for the access code and the name. Thanks Venkat "Glenn, Todd" wrote: > it asks me for a user name -1/2
2001-09-11
13:26:16
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and password - what's the username? > (assuming the access code is the password). I tried Kirishnamurthyi > as the username - didn't work. >|375 -2/2
2001-09-11
13:36:52
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schang|Please call me at (408) 526-8701 if you get a chance. Not urgent. - SJ
2001-09-11
13:37:52
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schang|Please call me at (408) 526-8701 if you get a chance. Not urgent. - SJ
2001-09-11
14:30:25
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ALPHA
|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO
2001-09-11
14:30:27
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. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169
2001-09-11
15:10:27
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|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205
2001-09-11
15:30:47
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pburleig|I am leaving office, but within 1 hour will be fully available via pager, e-mail, or phone mail. thx. Pat
2001-09-11
15:41:12
Arch
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ALPHA
|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220
2001-09-11
17:12:09
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|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12
2001-09-11
17:12:11
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:32 PT NO ETU. Ops 408.527.0007 |208
2001-09-11
18:46:44
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220
2001-09-11
20:19:31
Arch
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ALPHA
|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting application - in EMEA. Support inve
2001-09-11
20:19:33
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stigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-0007 |230
2001-09-11
21:33:51
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|P1 U
2001-09-11
21:33:53
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PDATE/CLOSE PENDING #4245646 |NATKIT, NSA's customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229
2001-09-11
22:18:23
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to rep
2001-09-11
22:18:24
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lace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
23:32:24
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|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218