9/11 Pager Messages

2001-09-11
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From: clarify@diesel.rose.hp.com Subject: Case Notice (Severity 2, zin) - Case C178932 has been sitting in queue gbita-service apps for 30 minutes. Please take appropr
2001-09-11
12:08:06
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iate action. Escalation to supervisor in 20 minutes. Notification uses elapsed time adjusted for Business Support Hours (8am - 5pm, Monday - Friday). Case Title Text: SAM error Case Number: C178932 Create Time: 09/11/2001 04:55:24 Severity: 2 - Seriou
2001-09-11
12:08:08
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********* Dispatch Time: 09/11/2001 04:57:24 Originator: dbrooks Current Own [41]
2001-09-11
12:44:53
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From: clarify@diesel.rose.hp.com Subject: Case C179053 forward/dispatch to gbita-fmn (Bass) - Case C179053 - a forward, dispatch, or reject has occurred to queue gbita-fmn. The customer severity is 1 - Critic and th
2001-09-11
12:44:54
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e priority is TBD. Case Title: fireman ise180 fail User upgraded his reflections in Aim and now gets an error --->Please take appropriate action. Contact: Terry Bass, TN-948-4730 Create Date: 09/11/2001 09:43:58 Current Owner: blt_link , Not Availabl P
2001-09-11
12:44:56
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art Description: fireman is [44]
2001-09-11
12:48:24
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From: clarify@diesel.rose.hp.com Subject: Case
2001-09-11
12:48:26
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C179055 forward/dispatch to gbita-fmn (Power) - Case C179055 - a forward, dispatch, or reject has occurred to queue gbita-fmn. The customer severity is 2 - Seriou and the priority is TBD. Case Title: fireman ise190 cnfg User cannot log into ISE190 --->
2001-09-11
12:48:28
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Please take appropriate action. Contact: Gord Power, TN-364-9022 Create Date: 09/11/2001 09:47:46 Current Owner: blt_link , Not Availabl Part Description: fireman is Originator: blt_link Site: HP [45]
2001-09-11
13:09:39
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From: clarify@diesel.rose.hp.com Subject: Case C179065 forward/dispatch to gbita-sam (Daemon) - Case C17906
2001-09-11
13:09:41
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5 - a forward, dispatch, or reject has occurred to queue gbita-sam. The customer severity is 2 - Seriou and the priority is TBD. Cas
2001-09-11
13:09:43
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e Title: sam usa-cnfg gbita ER 1606573r Customer is wanting to know why this case has not --->Please take appropriate action. Contact: blt_link Daemon, None Create Date: 09/11/2001 10:09:13 Current Owner: blt_link , Not Availabl Part Description: sam u
2001-09-11
13:09:45
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sa-c [47]
2001-09-11
13:18:15
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From: clarify@diesel.rose.hp.com Subject: Case C178960 forward/dispatch to gbita-sam (Burns) - Case C178960 - a forward, dispatch, or reject has occurred to queue gbita-sam. The customer severity is 3
2001-09-11
13:18:17
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- Medium and the priority is TBD. Case Title: essii ise29 using passwords that a coworker gave her. types in hello telnet user --->Please take appropriate action. Contact: Sheila Burns, TN-206-3334 Create Date: 09/11/2001 05:59:59 Current Owner: blt_l
2001-09-11
13:18:19
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ink , Not Availabl Part Description: Projec [48]
2001-09-11
13:31:52
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From: clarify@diesel.rose.hp.com Subject: Case C179076 forward/dispatch to gb
2001-09-11
13:31:54
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ita-fmn (Ronne) - Case C179076 - a forward, dispatch, or reject has occurred to queue gbita-fmn. The customer severity is 3 - Medium and the priority is TBD. Case Title: fireman ise181 fail problem: the cus can't access the ibs database through firem -
2001-09-11
13:31:56
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-->Please take appropriate action. Contact: Randy Ronne, TN-688-5936 Create Date: 09/11/2001 10:31:21 Current Owner: blt_link , Not
2001-09-11
13:32:02
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Availabl Part Description: fireman [49]
2001-09-11
14:00:33
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From: clarify@diesel.rose.hp.com Subject: Case Notice (Sev 3, Burns) - Case C178960 has been sitting in queue gbita-sam for 3 hours. Please take appropriate action. Escalation to supervisor in 45 minutes. Notification uses elap
2001-09-11
14:00:35
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sed time adjusted for Business Support Hours (8am - 5pm, Monday - Friday). Case Title Text: essii ise29 using passwords that a coworker gave her. types in hello telnet user Case Number: C178960 Create Time: 09/11/2001 05:59:59 Severity: 3 - Medium ****
2001-09-11
14:00:37
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***** Dispatch T [51]
2001-09-11
14:01:05
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From:
2001-09-11
14:01:07
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clarify@diesel.rose.hp.com Subject: Case Notice (Sev 3, Greifer) - Case C178691 has been sitting in queue gbita-sam for 3 hours. Please take appropriate action. Escalation to supervisor in 45 minutes. Notification uses elapsed time adjusted for Busine
2001-09-11
14:01:09
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ss Support Hours (8am - 5pm, Monday - Friday). Case Title Text: sam usa-cnfg gbita User has 8 CSO's that need to be transfered to another employ Case Number: C178691 Create Time: 09/10/2001 20:10:10 Severity: 3 - Medium ********* Dispatch [53]
2001-09-11
14:01:28
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From: clarify@diesel.rose.hp.com Subject: Case Notice (Sev 3, Madsen) - Case C179006 has been sitting in queue gbita-sam for 3 hours. Please take appropriate action. Escalation to supervisor in 45 min
2001-09-11
14:01:30
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utes. Notification uses elapsed time adjusted for Business Support Hours (8am - 5pm, Monday - Friday). Case Title Text: none A user error in e-ureaka mim retrieve case engineer 00999896 is not valid Case Number: C179006 Create Time: 09/11/2001 07:49:31
2001-09-11
14:01:32
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Severity: 3 - Medium ********* Dispatch Ti [54]