9/11 Pager Messages

2001-09-11
09:07:55
Arch
[1275057]
A
ALPHA
(23)Initial 4236478 08:04 09/11/2001. PROB: Zephyr Hills unable to access CCPS. System timing out. IMP: Customer Reps are unabl
2001-09-11
09:07:57
Arch
[1275057]
A
ALPHA
e to process credit checks. STATUS: Conference call initiated to address issue. Babette/SitMan 800-733-4822*3. NXTU
2001-09-11
09:08:23
Arch
[1275057]
A
ALPHA
(24)PD: 10:06 9/11/2001...Dave/BD/EM
2001-09-11
10:07:23
Arch
[1275057]
A
ALPHA
(25)Restoral 4236478. PROB: Zephyr Hills unable to access CCPS. System timing out. IMP: Customer Reps are unable to process credit checks. STATUS: Instance on the
2001-09-11
10:07:25
Arch
[1275057]
A
ALPHA
server was bounced to resolve issue. Verified restored 08:37 CDT Babette/SitMan
2001-09-11
10:07:55
Arch
[1275057]
A
ALPHA
(26)800-733-4822*3....Dave/BD/EM
2001-09-11
10:41:34
Arch
[1275057]
A
ALPHA
(27)SPRINT Quote Now.$$---------------$$.FON 21.64 Unch.
2001-09-11
10:41:36
Arch
[1275057]
A
ALPHA
Volume: 0.PCS 23.49 Unch.Volume: 0.*******************.(c)2001 DATACAST(R).
2001-09-11
13:08:35
Arch
[1275057]
A
ALPHA
(28)45-RAY, PLEASE CALL IT LOOKS LIKES, WE'RE STILL GETTING CALLS. BETH 847-318-3102.
2001-09-11
13:21:11
Arch
[1275057]
A
ALPHA
(29)Update NONE. Chicago Receivables office has been closed at 12:00 CDT. Calls have been rerouted to SAC2. Chicago will reopen at 07:00 CDT
2001-09-11
13:21:13
Arch
[1275057]
A
ALPHA
on Wednesday 9/12/01
2001-09-11
13:36:24
Arch
[1275057]
A
ALPHA
(30)Initial X4229941 12:30 09/11/2001. PROB: We
2001-09-11
13:36:26
Arch
[1275057]
A
ALPHA
bOE - Application errors in Short and Long Forms. IMP: Customers are unable to order new service or perform maintenance on their accounts. STATUS: Bridge initiated with Sitman/Babette 800-733-4822*
2001-09-11
13:37:00
Arch
[1275057]
A
ALPHA
(31)3. NXTUPD: 14:30 9/11/2001...Ryan/jb/em
2001-09-11
13:40:43
Arch
[1275057]
A
ALPHA
(32)Update 4232857. PROB: IEX Time stamp issue. IE
2001-09-11
13:40:44
Arch
[1275057]
A
ALPHA
X feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients are unable to pull reports for their customer reps. STATUS: Aspect has made t
2001-09-11
13:41:22
Arch
[1275057]
A
ALPHA
(1)he changes on Rel. 6 switches and are beginning
2001-09-11
13:41:24
Arch
[1275057]
A
ALPHA
the process of processing the reports. NXTUPD: 15:00 9/11/2001...Brandi/EM
2001-09-11
15:38:21
Arch
[1275057]
A
ALPHA
(2)Restoral X4229941. PROB: Web OE - App errors in Short and Long Forms. IMP: Customers cannot order new service or perform maintenance on accounts. STATUS: Corrupted data in Sales Person tables corrected. RESTORED at 14:20 CT... Scott/DAS
2001-09-11
16:23:17
Arch
[1275057]
A
ALPHA
(3)Please call me ... are we closing sac 4?? need to know before i leave...Lisa 7624455
2001-09-11
16:27:53
Arch
[1275057]
A
ALPHA
(4)Please call me ... are we closing sac 4?? need to know before i leave...Lisa 7624455
2001-09-11
17:11:00
Arch
[1275057]
A
ALPHA
(5)Update 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients are unable to pull rep
2001-09-11
17:11:02
Arch
[1275057]
A
ALPHA
orts for their customer reps. STATUS: Problem has been
2001-09-11
17:11:28
Arch
[1275057]
A
ALPHA
(6)corrected. Currently working on restoring lost data. NXTUPD: 18:19 9/11/2001...Peasley/em
2001-09-11
17:15:15
Arch
[1275057]
A
ALPHA
(7)Traffic from Sac4 has been rerouted. Sac4 is closed for this evening and will resume operation tommorrow morning.
2001-09-11
18:03:32
Arch
[1275057]
A
ALPHA
(8)Update 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients are unable to pu
2001-09-11
18:03:33
Arch
[1275057]
A
ALPHA
ll reports for their customer reps. STATUS: Problem has been
2001-09-11
18:04:00
Arch
[1275057]
A
ALPHA
(9)corrected. All centers on the Aspect Rel
2001-09-11
18:04:02
Arch
[1275057]
A
ALPHA
.6 are now updating, and we are still waiting for fixes for the Rel.7s that IEX changed by mistake. NXTUPD: 19:00 9/11/2001...Brandi/EM
2001-09-11
19:49:40
Arch
[1275057]
A
ALPHA
(10)Restoral 4232857. PROB
2001-09-11
19:49:42
Arch
[1275057]
A
ALPHA
: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients are unable to pull reports for their customer reps. STATUS: Problem has bee
2001-09-11
19:50:09
Arch
[1275057]
A
ALPHA
(11)n corrected. All centers on the Aspect Rel.6 and 7 switches hav
2001-09-11
19:50:10
Arch
[1275057]
A
ALPHA
e been processed resolving @ 18:37cdt....JoeEM