9/11 Pager Messages

2001-09-11
07:28:00
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(27)Y! <y-alerts@yah|Fr: auberrie@earthlink.net *RE: den valances* Nita? Auberrie auberrie@earthlink.net --- Mail
2001-09-11
09:07:50
Arch
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(28)Initial 4236478 08:04 09/11/2001. PROB: Zephyr Hills unable to access CCPS. System timing out. IMP: Customer Reps are unable to proc
2001-09-11
09:07:52
Arch
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ess credit checks. STATUS: Conference call initiated to address issue. Babette/SitMan 800-733-4822*3. NXTU
2001-09-11
09:08:22
Arch
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(29)PD: 10:06 9/11/2001...Dave/BD/EM
2001-09-11
10:05:59
Arch
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(30)Y! <y-horoscope@|Sag Breathe deep
2001-09-11
10:06:01
Arch
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before submerging. Too many seductive mysteries keep you from your job. Astrology
2001-09-11
10:07:17
Arch
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(31)Restoral 4236478. PROB: Zephyr Hills unable to access CCPS. System timing out. IMP: Customer Reps are unable to process credit checks. STATUS: Instance on the server was bounced to resolve issue. Ve
2001-09-11
10:07:19
Arch
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rified restored 08:37 CDT Babette/SitMan
2001-09-11
10:07:49
Arch
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(32)800-733-4822*3....Dave/BD/EM
2001-09-11
13:21:07
Arch
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(1)Update NONE. Chicago Receivables office has been closed at 12:00 CDT. Calls have been rerouted to SAC2. Chicago will reopen at 07:00 CDT on Wednesday 9/12/01
2001-09-11
13:36:16
Arch
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(2)Initial X4229941 12:30 09/11/
2001-09-11
13:36:18
Arch
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2001. PROB: WebOE - Application errors in Short and Long Forms. IMP: Customers are unable to order new service or perform maintenance on their accounts. STATUS: Bridge initiated with Sitman/Babette 800-733-4822*
2001-09-11
13:36:52
Arch
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(3)3. NX
2001-09-11
13:36:54
Arch
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TUPD: 14:30 9/11/2001...Ryan/jb/em
2001-09-11
13:40:33
Arch
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(4)Updat
2001-09-11
13:40:35
Arch
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e 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients are unable to pull reports for their customer reps. STATUS: Aspect has made t
2001-09-11
13:41:11
Arch
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(5)he changes on Rel. 6 switches and are beginning the process of processing the reports. NXTUPD: 15:00
2001-09-11
13:41:13
Arch
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9/11/2001...Brandi/EM
2001-09-11
15:38:14
Arch
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(6
2001-09-11
15:38:16
Arch
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)Restoral X4229941. PROB: Web OE - App errors in Short and Long Forms. IMP: Customers cannot order new service or perform maintenance on accounts. STATUS: Corrupted data in Sales Person tables corrected. RESTORED at 14:20 CT... Scott/DAS
2001-09-11
17:10:53
Arch
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(7)Update 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data. Clients a
2001-09-11
17:10:54
Arch
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re unable to pull reports for their customer reps. STATUS: Problem has been
2001-09-11
17:11:23
Arch
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(8)corrected. Currently working on restoring lost data. NXTUPD: 18:19 9/11/2001...Peasley/em
2001-09-11
17:15:11
Arch
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(9)Traffic from Sac4 has been rerouted. Sac4 is closed for this evening and will resume operation tommorrow mo
2001-09-11
17:15:13
Arch
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rning.
2001-09-11
18:03:24
Arch
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(10)Update 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time st
2001-09-11
18:03:26
Arch
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amps. IMP: Totalview losing data. Clients are unable to pull reports for their customer reps. STATUS: Problem has been
2001-09-11
18:03:54
Arch
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(11)corrected. All centers on the Aspect Rel.6 are now updating, an
2001-09-11
18:03:56
Arch
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d we are still waiting for fixes for the Rel.7s that IEX changed by mistake. NXTUPD: 19:00 9/11/2001...Brandi/EM
2001-09-11
19:49:35
Arch
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(12)Restoral 4232857. PROB: IEX Time stamp issue. IEX feeding incorrect time data to Aspect switches. Causing incorrect time stamps. IMP: Totalview losing data.
2001-09-11
19:49:37
Arch
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Clients are unable to pull reports for their customer reps. STATUS: Problem has bee
2001-09-11
19:50:05
Arch
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(13)n corrected. All centers on the Aspect Rel.6 and 7 switches have been processed resolving @ 18:37cdt....JoeEM