9/11 Pager Messages

sh into 01:55 HondoC was called and will check network. MOre information will follow soon. TonyV

Frm: Tony Ventocilla Sub: SJC Network - RESOLVED at 02:55 Txt: 01:46 ITO reported several boxes DOWN, Tony and Tom unable to ssh/ping/telnet to

nztv2/3/4.sjc, auth2.sjc, auth4.sjc , radacct2.sjc, radacc4.sjc, target3.sjc 01:55 HondoC was called and will check network. 02:10 Hondo said to have AboveNet power cycle one box at the time(nztv2) because there is no network problem. 03:1

4 Status Page is all green, Tony called QinxueC and he will check all radius servers. *Servers are now coming-up*. ++8184754532

Frm: Steven Fuxan Sub: icg northeast outage Txt: 07:40 Bunny at ICG notified Steve the ICG backbone betw

een NYC and NJ in down causing a major northeast outage of the ICG network. NOC and Customer Care are dial testing now.

Frm: Steven Fuxan Sub: RE: icg northeast outage Txt: 09:00 ICG sent this update: due to the World

Trade Center fire, we will be experiencing Major outages

in the NJ, NY, PA, CT areas. We will be unable to dispatch to our nyc-ny site due to the city being shut down.

Frm: Steven

Fuxan Sub: Navipath is currently experiencing major outages Txt: 09:00 Navipath is currently experiencing major outages due to fiber cuts in the NYC area. This is affecting NYC, and DC and all surrounding cities. There is no ETR at this time, we will

update you with more information. POPs Affected: NYC, NYC-T, NYC-L3, Albany, Rochester, DC-G, DC-T

Frm: Steven Fuxan Sub: UPS error Txt: 10:56 ITO reported voltron.wlv.netzero.net UPS error: John A. veri

fied the data center was OK and running on main power.