9/11 Pager Messages

2001-09-11
13:39:41
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Incident Command Team Update. Nat. Incident Management team has met. Convergys is taking all possible steps necessary to protect safety of employees. Business is proceding normally at call centers
2001-09-11
13:39:42
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Convergys wide. Updates will be sent out as necessary. Cacey Bowen ...Gavin
2001-09-11
16:28:55
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Citibank- The Tampa Command Center is experiencing connectivity issues with CMS. Migdalia from Tampa stated that they are losing connection instantaneously. Ticket #249053 has been opened with th
2001-09-11
16:28:56
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e
2001-09-11
16:28:58
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Help Desk for a Convergys Telecom Tech to resolve the problem. Questions, call the Murray NCC @ 801-736-3505. Thanks, Al
2001-09-11
17:08:58
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CITIBANK: Issue regarding Tampa Command Center's CMS access has been escalated to the CMS Group. Telecom responded to initial page, and believe the problem
2001-09-11
17:09:00
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to be located outside of Murray. If there
2001-09-11
17:09:02
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are any questions, please contact the Murray NCC @ 801-736-3505 ...Gavin
2001-09-11
18:42:09
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Citibank HD: Connectivity problems that the Citibank Client had been experiencing has not happened again. Data Networks and Murray Telecom could not find any problem on their end. If issue repeats
2001-09-11
18:42:11
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itself, Citibank will open an internal ticket and then one with us. Neils /CCO